開源ITIL的軟件
這裡所列出的通用軟件所使用的組織作為主要手段的ITIL流程。 There are five main disciplines within ITIL which has open source ITIL software to support the discipline's processes:有5個主要學科已在ITIL的開源ITIL的軟件,以支持紀律的過程:
- Service Delivery服務交付
- Service Support服務支持
- Infrastructure Management基礎設施管理
- Application Management應用管理
- Software Asset Management軟件資產管理
If your organization has limited budget for integrated and expensive enterprise software but realizes the need to apply and implement ITIL processes within the IT department or the company as a whole, check out the following listing of open source software to support your ITIL processes.