2. Voip是什么? VOIP is “Voice over Internet Protocol”.这是一个通过IP网络传输技术提供语音通信的通用术语,如因特网或其他分组交换网络…… 在通常情况下,我们需要建立三个组件:IP—PBX,Phone(或者Sofe-Phone),让你能在公用电话交换网上给他人大电话的Voip运营商的服务。 From LxVoIP.com
2.1 IP-PBX 这里介绍miniSipServer,它是一个专业的Windows系统的IP—PBX,有我们所需要的所有特性。它非常简单,我们可以在1分钟安装和 (题外:我看到3CX:http://www.3cx.com/ip-pbx/index.html有一个免费版的FREE VoIP PBX / SIP server,不知和这个功能如何,可否替换)
4. 配置 4.1安装:下载 miniSipServer SETUP file from http://www.myvoipapp.com/download/ The latest version is 2.5.4 now. 有几个版本,这里选择20个客户的就够了.安装miniSipServer前请确保电脑是Windows系统并有网络连接。之后运行安装文件,不需配置任何东西,如此简单。安装完成后,miniSipServer应该运行如下图:
4.2 连接本地用户到miniSipServer 当miniSipServer安装之后,它将自动地创建三个默认的扩展名。请点击主窗口上的"local users"检查它。默认的密码和扩展名也是100, 101 and 102.
我们开始配置Holly的软电话连接miniSipServer. Holly使用的软电话是Xlite。下载:The Xlite is a wonderful SIP client and can be download from http://www.counterpath.net/x-lite.html. 安装Xlite并开始运行它,它会提示配置一个SIP帐号:
因为我们希望Holly和G.T都能够往外面打电话,我们选择'share outgoing call with other local users'. 这里我们配置'auto attendant'自动总机来支持接收从外面打进来的电话。 如果外部线路成功地连接到点对点服务器,外部线路的图标应该是灰的而没有X旗。 然后我们详细描述一下打电话和接收来电。
5.1 Voice mail Sometime we maybe miss some important call because we have left the office. That means the business is possible gone! How to avoid this? The answer is voice mail. We hope the customer can leave their voice message and the miniSipServer mails these voice messages to our e-mail box, so we can check them at any time. Please refer to the document 'service guide – Voice mail'. 5.2 Rings group 'Rings group' is another useful service for our business. For example, when the customer calls Holly, the Holly's phone and the G.T's phone can ring at the same time if they are in the same ring group. So anyone of them can pick up the call. Please refer to the document 'service guide – Ringing group'.