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java混淆和反编译套餐工具.zip
可以先使用 proguard来混淆加密,然后再使用 jd-gui看看加密是否成功,正常情况下被混淆加密之后的jar包,无法再被反编译出来看到。 ===> 注意不要有中文名称文件夹。
2020-05-21
vmware workstation tech_support_guide.pdf
Contents
VMware Technical Support Guide ......................................................................................................... 1
Introduction ............................................................................................................................................ 4
Building an Effective Support Relationship ......................................................................................... 4
Roles and Responsibilities ..................................................................................................... 4
Customer Roles and Responsibilities ........................................................................ 4
Primary and Secondary License Administrators (PLAs and SLAs) ............................. 4
Support Administrator (SA) ....................................................................................... 5
VMware Support Roles and Responsibilities ............................................................. 5
Licensing Support Team ........................................................................................... 5
Customer Support Representative (CSR) .................................................................. 5
Technical Support Engineer (TSE) ............................................................................ 5
Best Practices ........................................................................................................................................ 6
Educate Your Administrators ................................................................................................. 6
Plan Ahead ............................................................................................................................ 6
Assign Appropriate Resources .............................................................................................. 6
Utilize Self-Help Resources ................................................................................................... 6
Provide Complete and Accurate Information ......................................................................... 7
Keep your Account and Profile Up-to-Date ............................................................................ 8
Register your Products ............................................................................................. 8
Support Request Life Cycle ................................................................................................................... 8
Before You Begin ................................................................................................................... 8
Collecting Information ............................................................................................................................ 8
Customer Number .................................................................................................................. 8
Configurations ........................................................................................................................ 9
Log File ................................................................................................................................. 9
Support Script Output ............................................................................................................ 9
Record Any Recent Changes ................................................................................................ 9
Understanding Technical Support Severities ...................................................................................... 9
Submitting a Support Request ............................................................................................................ 10
Filing a Support Request Online .......................................................................................... 10
Filing a Request by Phone: What to Expect ........................................................................ 12
Working the Problem ........................................................................................................... 12
Viewing and Updating Open Support Requests .................................................................. 13
Reporting an Error or Requesting a Feature ....................................................................... 13
Error (Bug) Report .................................................................................................. 13
Feature Requests ................................................................................................... 13
VMware Technical Support Guide
T E C H N I C A L S U P P O R T G U I D E – A P R I L 2 0 1 1 / 3
Experimental Feature Support Definition ................................................................. 14
VMware Global Support Services Offerings ....................................................................................... 14
Mission Critical Support ....................................................................................................... 14
Production Support .............................................................................................................. 14
Basic Support ....................................................................................................................... 14
U.S. Federal Technical Support ........................................................................................... 14
vFabric Developer Support .................................................................................................. 14
Developer Support for SpringSource ................................................................................... 14
SDK Support Program for vSphere ..................................................................................... 15
After Hours Support ............................................................................................................. 15
Beta Support Overview ........................................................................................................ 15
Bug-Related Support Requests ............................................................................... 15
Feature Requests ................................................................................................... 16
Participating in a Beta Program ............................................................................... 16
Technical Support Policies .................................................................................................................. 16
Third-Party Hardware/Software Support .............................................................................. 16
Support for Microsoft Software in VMware Virtual Machines .............................................. 16
Software Developers Kit (SDK) Support and Application Programming Interface (API) Policy ................................................................................................................................... 18
VMware Open Source Project Support Policy ..................................................................... 18
Basic and Production Support for Open Source Projects can include: ..................... 18
Developer Support for Open Source Projects can include: ...................................... 18
Open Source Project Version Support ..................................................................... 18
Security Response Policy .................................................................................................... 19
Support Request Escalation Policy ...................................................................................... 19
Local Language Support Policy ........................................................................................... 19
Acquisition Support .............................................................................................................. 20
Support Request Closure .................................................................................................................... 20
Customer Satisfaction Surveys ............................................................................................ 20
Account, Support Contract and Licensing Questions ..................................................................... 20
Additional Information ......................................................................................................................... 21
Appendix A: Support Offerings Portfolio ........................................................................................... 22
2012-03-23
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