PMBOK (2004 3rd 英)P186 质量规划工具中提到了一中方法 - Force Field Analysis,书中没有详细介绍。这里是一些补充 http://www.psywww.com/mtsite/forcefld.html
Force Field Analysis is a method used to get a whole view of all the forces for or against a plan so that a decision can be made which takes into account all interests. In effect this is a specialised method of weighing pros and cons.
Where a plan has been decided on, force field analysis allows you to look at all the forces for or against the plan. It helps you to plan or reduce the impact of the opposing forces, and strengthen and reinforce the supporting forces.
To carry out a force field analysis, follow the following steps:
- List all forces for change in one column, and all forces against change in another column.
- Assign a score to each force, from 1 (weak) to 5 (strong).
- Draw a diagram showing the forces for and against, and the size of the forces.
图例
发表于 @ 2007年06月25日 23:12:00|评论(loading...)|编辑