ACS GUI not responding

最新推荐文章于 2021-02-22 16:59:07 发布

lee15166

最新推荐文章于 2021-02-22 16:59:07 发布

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分类专栏： Cisco ACS 文章标签： ACS TroubleShooting

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ACS GUI not responding

Application process boot up review:

**# show application status acs**

ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running (HTTP is nonresponsive)

Process 'runtime'                  running

Process 'ntpd'                      running

Process 'view-database'            Restarting

Process 'view-jobmanager'          not monitored

Process 'view-alertmanager'        not monitored

Process 'view-collector'            initializing

Process 'view-logprocessor'        not monitored


**# show application status acs**


ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running (HTTP is nonresponsive)

Process 'runtime'                  running

Process 'ntpd'                      running

Process 'view-database'            Restarting

Process 'view-jobmanager'          not monitored

Process 'view-alertmanager'        not monitored

Process 'view-collector'            initializing

Process 'view-logprocessor'        initializing


**# show application status acs**


ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running (HTTP is nonresponsive)

Process 'runtime'                  running

Process 'ntpd'                      running

Process 'view-database'            Restarting

Process 'view-jobmanager'          initializing

Process 'view-alertmanager'        initializing

Process 'view-collector'            initializing

Process 'view-logprocessor'        initializing


# show application status acs


ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running (HTTP is nonresponsive)

Process 'runtime'                  running

Process 'ntpd'                      running

Process 'view-database'            Restarting

Process 'view-jobmanager'          not monitored

Process 'view-alertmanager'        not monitored

Process 'view-collector'            initializing

Process 'view-logprocessor'        not monitored


**# show application status acs**


ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running (HTTP is nonresponsive)

Process 'runtime'                  running

Process 'ntpd'                      running

Process 'view-database'            not monitored

Process 'view-jobmanager'          not monitored

Process 'view-alertmanager'        not monitored

Process 'view-collector'            running

Process 'view-logprocessor'        not monitored

In the long run HTTP became responsive but the database process remained “non monitored”. The ACS server was unmanageable but responded well to authentication requests.

How to start individual processes

**# show application status acs**


ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running

Process 'runtime'                   running

Process 'ntpd'                      running

Process 'view-database'             not monitored

Process 'view-jobmanager'           not monitored

Process 'view-alertmanager'         not monitored

Process 'view-collector'            running

Process 'view-logprocessor'         not monitored


**# acs start ?**


  adclient           Start adclient

  database           Start database

  management         Start management

  runtime            Start runtime

  view-alertmanager  Start view-alertmanager

  view-collector     Start view-collector

  view-database      Start view-database

  view-jobmanager    Start view-jobmanager

  view-logprocessor  Start view-logprocessor

  <cr>               Carriage return.


**# acs start view-logprocessor**

Starting view-logprocessor


**# show application status acs**

ACS role: PRIMARY

Process 'database'                  running

Process 'management'                running

Process 'runtime'                   running

Process 'ntpd'                      running

Process 'view-database'             not monitored

Process 'view-jobmanager'           not monitored

Process 'view-alertmanager'         not monitored

Process 'view-collector'            running

Process 'view-logprocessor'         running

I was not able to start the database process this way. It was stuck in “not monitored” state.

Checked the logs:

**#show logging application MonitoringAndReportingDatabase.log | b ERROR**

E. 08/27 03:27:25. *** ERROR *** Assertion failed: 201129 (12.0.1.3798)[tempdb]

File is shorter than expected Let’s see what Google says about this error:

“File is shorter than expected” can happen when the database file’s file-system metadata has not been flushed to disk correctly and power is lost to the drive. In my case it was a routine HA test process without powercycling. The ACS server was restared from CLI and never returned to normal state.

--------from http://evilttl.com/ . ACS Troubleshooting | Evil TTL - Network Solutions