NIS2004 Install Error

原创 2004年07月18日 15:02:00
Here's a step by step guide of how to sort it out. You need to follow the URL links to get the the individual documents.

This issue is caused by adware or malware installed in your system. This issue can also occur when files from a previous version of Norton Internet Security (NIS) are still there on your computer. In order to remove these files, you will have to first uninstall NIS 2004, remove any leftover files from a previous installation of NIS, reinstall TCP/IP and then reinstall NIS 2004. For information on how to uninstall NIS 2004, please refer to the link provided below:

Uninstalling Norton Internet Security or Norton Personal Firewall 2004
http://service1.symantec.com/Suppor...003090909483236


After this, please use the RnisUPG.exe utility to remove any leftover files from a previous version of NIS. The RnisUPG.exe utility will remove all registry keys created by NIS 2003. For information on how to uninstall, please refer to the link provided below:

Uninstalling Norton Internet Security or Personal Firewall using the RnisUPG.exe removal utility
http://service1.symantec.com/Suppor...001090510510636


Now, please follow the steps in the document provided below to reinstall TCP/IP:

How to reinstall or reset TCP/IP
/>/
/>/
/
After /nthis, please prepare your computer for the installation of NIS 2004. Please /nrefer to the link provided below for information on how to do /nthis:/
/
/Preparing to install Norton Internet Security or Norton Personal /nFirewall/
/http://service1.symantec.com/Suppor...003021114413936//>//>/
/
Now, /nplease perform a clean boot of Windows and install NIS 2004. A clean boot is a /nrestart of Windows with no applications running and with as few extra drivers /nloading as possible. Extra drivers are often installed by applications that are /ninstalled after the initial installation of Windows. Please refer to the link /nprovided below for information on how to perform a clean boot of /nWindows:/
/
/Configuring Windows XP to clean boot/
/http://service1.symantec.com/Suppor...001053014402339//>//>/
/
For /ninformation on how to install NIS 2004 downloaded version, please refer to the /nlink provided below:/
/
/Installing Norton Internet Security or Norton /nPersonal Firewall downloaded online/
/http://service1.symantec.com/Suppor...001040311272236//>//>/
/
Hope /nthis helps /n",0] ); //--> http://service1.symantec.com/Suppor...002043011461639

After this, please prepare your computer for the installation of NIS 2004. Please refer to the link provided below for information on how to do this:

Preparing to install Norton Internet Security or Norton Personal Firewall
http://service1.symantec.com/Suppor...003021114413936


Now, please perform a clean boot of Windows and install NIS 2004. A clean boot is a restart of Windows with no applications running and with as few extra drivers loading as possible. Extra drivers are often installed by applications that are installed after the initial installation of Windows. Please refer to the link provided below for information on how to perform a clean boot of Windows:

Configuring Windows XP to clean boot
http://service1.symantec.com/Suppor...001053014402339


For information on how to install NIS 2004 downloaded version, please refer to the link provided below:

Installing Norton Internet Security or Norton Personal Firewall downloaded online
http://service1.symantec.com/Suppor...001040311272236


Hope this helps

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