Deep Drive : Customer Interface in AR

Check follow link for the detial:

http://www.oracleappshub.com/accounts-receivable/deep-drive-customer-interface-in-ar/

Lot of people requested some more information for customer import. So I decided to clubbed together, so here to go:

Lets start with Customer ..why it is important in your business.

As per encyclopedia the customer is defined as:

“A customer is someone who makes use of or receives the products or services of an individual or organization.” Its means it is one who become a entity in your business world, irrespective of your line of business. If you are manufacturer the customer is one to whom you provide the product and get the money or services for which your get paid.

Time to time the customer definition has been changed and now in today economy it can be redefined as:

A customer..may include users, consumers, demanders, commanders, and requestors. Any person or entity who interacts directly or indirectly with any business system, thus it can be a client within internal departments, a supplier from the procurement process, an employee, or someone who is ringing up the cash register.

What information is important to keep in Business?

Typical information required for any customer is address, contact, bank , profile,class. Oracle standard form. does have more than 8 tabs which hold most of the information. A typical flow of customer setup in Oracle is as;

Fig: Standard Setup process for customer

Fig : Entity Model for Customer Setup

What is Customer Interface ?

Customer Interface is a oracle seeded tool that is used to import and validate current or historical customer information from other systems into Receivables. Once customer information is imported into the system, you can use Customer Interface to import additional data for that customer (such as additional contacts or addresses) and to update existing information. This is yet another options to enter Customer information other than manually update and enter new information using the Customer windows.

Customer Interface and Customer in pre 11i and 11i

If you are coming from some old version, if have been noticed few things has been changed:

• Customer tables have changed, to move customer in TCA model, it means
  • The HZ tables
  • The role of Parties
    • Note:Added in order to track prospective customers Due to CRM integration and adds â

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