ebs 报表导出 excle 有问号

Applies to:

Oracle Marketing - Version: 11.5.10.2 to 11.5.10.3 - Release: Unknown Release to 
Information in this document applies to any platform.
Checked for relevance 12-Sep-2011 and updated

Symptoms

Exporting entries generated from Marketing lists:
In responsibility Audience Workbench, you choose a list with entries, you click on the tab entries
and you click on the button EXPORT.

The Excel file is created but special characters of your language are transformed into '?'

The problem does not appear to be an Excel one because the same special characters are okay in other Excel files. But the problem is the same for every excel export.

What to do to get the correct characters?

Cause

Profile option FND_NATIVE_CLIENT_ENCODING incorrectly set.

Solution

Check the profile option "FND_NATIVE_CLIENT_ENCODING". It must be set to the appropriate value of your language character set:

eg. UTF8 for Slovenian characters.

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