Oracle Support Diagnostics Tools
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提供专业Oracle技术支持,性能调整以及数据恢复服务,Mail:liu.maclean@gmail.com,Mobile:13764045638,QQ:47079569
Support Diagnostics Tools Benefits Summary
- Information in a test output helps to:
- Identify and solve potential issues before suffering their symptoms
- Identify and solve existing issues without need of assistance
- Increase self-service efficiency by verifying / eliminating of a possible cause / solution of an existing issue
- Reduce time to resolution if a service request has to be logged
- Execution of support diagnostics tools is easy due:
- Central location of all tests
- No special technical knowledge required to execute tests
- No special SQL*Plus/operating system access required to execute tests
Support Diagnostics Tools Where To Find Them
- All released tests – Diagnostic Tests Catalog – Note: 179661.1
- Oracle Support Diagnostics Patch – Note: 167000.1
- Technical FAQ and Troubleshooting Guide – Note: 235307.1
- Direct links to all mentioned documents –
- MetaLink > Knowledge > Knowledge Browser > Support Tools > Diagnostic Tools
Support Diagnostics Tools How They Are Supported?
- Support Diagnostics Tools are supported the same way as any other Oracle product
- In case of any installation / execution issue log a Service Request for the product:Support Diagnostics Project
- In case of any installation / execution question post your question on the Support Diagnostics Project MetaLink forum
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