I've found out what the problem was.
There were some warning message in SLOG0305.DEV file...
When a transport request is being released, a "semaphore" file (userid.LOS) is written in /usr/sap/trans/tmp, and deleted when the tp command is executed.
For some reason it wasn't deleted some time ago, so the user couldn't release nothing else. OSS note 12746 helped me.
[@more@]
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