Communications Management
1. Communications Requirements Analysis
input:Enterprise Environmental Factors
Organizational Process Assets
Project Scope Statement
Project Management Plan
output:
Communication Plan(who should communicate with whom and how often)
2. Information Distribution
input:Communication Plan
Tools:
Communication skills
Formal Written
Informal Written
Formal Verbal
Informal Verbal
Effective Communication
Nonverbal communication
Paralingual communication(tone and pitch)
Feedback
Information gathering and retrieval systems
Information distribution methods
Lessons learned
Output:
Organizational Process Asset updates
Requested changes
3. Performance Reporting process
Input:
Work Performance Information
Deliverables
Performance Measurements
Forecasted Completion
Quality Control Measurements
Approved Changes Requests
Project Management Plan
Tools:
Information Presentation Tools
Performance Information Gathering and Compilation
Status Review Meetings
Time Reporting System
Cost Reporting System
Output:
Performance report
Forecasts
Lessons Learned
Changes
4. Manage Stakeholders(resolve issues)
every team member is also a stakeholder.
Input:
Communications Management Plan
Organizational Process Assets
Tools:
Communications Methods
Face-to-face communication
Holding kickoff meetings
Issue Logs
Output:
Resolved Issues
Approved Change Requests
Approved Corrective Actions
Organizational Process Asset Updates
Project Management Plan Updates
1. Communications Requirements Analysis
input:Enterprise Environmental Factors
Organizational Process Assets
Project Scope Statement
Project Management Plan
output:
Communication Plan(who should communicate with whom and how often)
2. Information Distribution
input:Communication Plan
Tools:
Communication skills
Formal Written
Informal Written
Formal Verbal
Informal Verbal
Effective Communication
Nonverbal communication
Paralingual communication(tone and pitch)
Feedback
Information gathering and retrieval systems
Information distribution methods
Lessons learned
Output:
Organizational Process Asset updates
Requested changes
3. Performance Reporting process
Input:
Work Performance Information
Deliverables
Performance Measurements
Forecasted Completion
Quality Control Measurements
Approved Changes Requests
Project Management Plan
Tools:
Information Presentation Tools
Performance Information Gathering and Compilation
Status Review Meetings
Time Reporting System
Cost Reporting System
Output:
Performance report
Forecasts
Lessons Learned
Changes
4. Manage Stakeholders(resolve issues)
every team member is also a stakeholder.
Input:
Communications Management Plan
Organizational Process Assets
Tools:
Communications Methods
Face-to-face communication
Holding kickoff meetings
Issue Logs
Output:
Resolved Issues
Approved Change Requests
Approved Corrective Actions
Organizational Process Asset Updates
Project Management Plan Updates