成为一名优秀演说家的8字箴言
能力是一个人与生俱来的天赋,先天的能力如果不加以培养,就只能称得上是一种天赋,但是能力的后天培养尤其重要,比如“演讲能力”。
在微软工作,学会恰当地表达自己,是一件非常重要的事情。微软为员工提供为期两天脱产的提高演讲能力的专门培训,叫做“演讲的力量(The Power of Presentation)”,任何员工都可以参加。微软的高级领导人都是经过专门演讲能力训练的。演讲能力常常是我们华人员工的弱项。表达能力也包括适当场合下,勇于宣扬和夸耀自己,而这点上微软的华人员工更不大会做。Tony Jeary、Kim Dower和J.E. Fishman 的书《Life is a series of presentations 》把狭义的演讲能力扩展到广义的用在日常生活中的表达能力。他们把其思路和要点总结为8个字母:IPRESENT。用其中的一些方法在微软日常工作,比如主持团队会议、准备培训、讨论会上发言等是很有帮助的,这里只和大家介绍一下这8个要点,如大家感兴趣了解细节,请见原著。
英文字母I:使你的听众参与(Involve Your Audience)
如果你注意在微软的任何培训或开会时,就会发现讲话的人或主持人都是用各种方式,比如,眼睛和听众对目,说话时用手势、头、身体、表情等,再有问问题、猜答案等方式让听众参与。如果不这样的话,听众容易走神或干自己的事情。
英文字母P:使你的听众准备好(Prepare Your Audience)
常常在开始培训或开会前和刚刚开始时,也会通过大声宣布什么事、讲个笑话、放个短篇等,引起听众的注意。一般一开始的幻灯片就会告诉听众,这次演讲会覆盖哪些内容。我发现微软Office每次部门的员工大会,那些资深领导都常用这种方式使我们开始进入要听他们讲的状态。
英文字母R:研究你演讲的所有内容(Research Your Presentation Arsenal)
也许有人会觉得演讲的好坏完全是由演讲能力决定的而不是取决于内容,而实际上好的演讲者对他们要讲的内容都是事先做了充分的研究和准备的。我们在微软组织培训的演讲讲座每一次差不多要花至少3倍有时5倍以上的时间来准备内容。但其中要注意的是,由于微软很大,好多要演讲的内容可能已经都有资料了,那我们就不用从零开始准备,完全可以使用公司网站上找到的信息和内容。
英文字母E:计划讲怎样之前先解释为什么(Explain “Why” Before Planning “How”)。
因为这样做可以影响和说服听众,使他们知道为什么大家都很忙时还要占大家时间听你讲。这样可以帮助听众了解其重要性,以便注意听。类似地,正因为这一点是重要的,所以微软讲座一开始就解释:为什么要讲这个题目和内容(Why),要讲的题目是什么和有些先要知道的定义名词、缩写词等(What),怎样做或怎么回事(How),谁应该做什么(Who),什么时间要完成什么任务(When)等。
英文字母S:状态管理(State Management)
状态管理等是很重要的,因为有些听众由于状态不好而没能听进去。管理状态有时要采取一些措施,比如看到大家疲倦了,就讲一个笑话,或者到听众当中或在讲台上来回走。总之要尽可能地使你的听众在最好的状态下听你的演讲。
英文字母E:杜绝未知因素,变未知为已知(Eliminate Unknowns:Eliminate Unknowns And Turn Them Into Known)
杜绝未知因素是在准备阶段就要考虑到的。主要是自己设想一下还有什么地方没有准备好,有什么未知的因素,怎样才能把未知因素变为已知的。这样使演讲听上去也感到演讲人人很自信,更容易让听众接受所讲的内容。
英文字母N:了解你的听众(kNow Your Audience)
了解你的听众也是很重要的。同样的内容给不同的听众讲,可能有完全不同的效果。比如,我们在准备产品国际化支持的培训时,对个别的产品团队,都有有关那个产品的事例。当听众是整个微软Office大部门时,就要举Office不同产品部门的示例。
英文字母T:裁减以适合你的听众(Tailor The Presentation Throughout)
你的内容要从头到尾适合你的听众,必须经过裁减和过滤。比如说,微软有很多内部用的专门术语,在产品开发部门内部开会和演讲时,用不着一一解释,但要是给其他部门的听众介绍,很多术语要专门解释。
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更多内容请参阅微软华人专家倾心撰著的《微软360度——成功与成长》
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本书购买地址:http://www.dearbook.com/book/250419
http://www.china-pub.com/301664
【书 名】:微软360度——成功与成长
【作 者】:张奭 方敏 欧琼 等著
【ISBN】: 978-7-121-07432-5
【出版社】: 电子工业出版社
【出版日期】:2008年11月
【宣传语】
·职场成功必备的心灵鸡汤
·微软公司全球副总裁张亚勤、沈向洋亲自作序、鼎力推荐
【内 容 简 介】
本书是由微软总部华人协会组织编写的第二本书,是《微软360度——企业和文化》一书的姐妹篇,本书将着重向你呈现微软总部的华人专家是如何一步一步地走向成功的及在微软总部成功的心路历程,以及如何应对挑战,揭示了微软成功的最重要秘密之一——人才至上,读者读后收获更多的是这些成功人士的成功经验,从而为自己的成功做出更好的规划。
就让我们一起通过此书来看看微软公司人才至上管理的方方面面,聆听微软的心声,感觉微软的脉动吧。