SAP User Activity

Low activity users : An occasional user who averages 400 dialog steps (screen changes) per week, which is about 10 dialog steps per hour or one every six minutes 

Medium activity users : A user who processes an average of 4800 dialog steps per week, which is equivalent to 120 dialog steps per hour or one dialog step every 30 seconds. 

High activity user : The user who averages 14400 or more dialog steps per week which is about 360 dialog steps per hour or one every 10 seconds. A typical power user working in a call center or doing data entry can be classified as high user. 

Note: A dialog step is similar to a screen change, whether it is initiated by the user or the R/3 system. For the FI module, most transactions are simple additions or updates to a single record, and they will have four dialog steps: 

Low Ocassional User:

An occasional user is logged on and consumes system resources. We assume that the occasional user accesses the system from time to time, fitting the work profile of an information user or an executive. From a technical viewpoint, this user typically performs around 400 dialog steps (equivalent to approximately 400 screen changes) per week. Assuming a working week of 40 hours, this amounts to ten dialog steps per hour or one every six minutes.    

 

Medium  ;

We assume that this user definition represents the work profile of accountants, clerks or office personnel.  From a technical viewpoint, this user typically performs around 4,800 dialog steps per week. Assuming a working week of 40 hours, this amounts to 120 dialog steps per hour or one every 30 seconds. 

 

High users:

We assume that this user definition represents the work profile of users in the telesales environment, data entry users or power users such as application developers. From a technical viewpoint, this user typically performs an average of around 14,400 dialog steps (screen changes) per week. Assuming a working week of 40 hours, this amounts to 360 dialog steps an hour or on every 10 seconds.