online analytic processing
3 operations:
drill-down, slicing/dicing, roll-up
Use a category of software technology -> analyze data -> transfrom into info. and knowledge -> reflect the reality
(4) OLTP
online transaction processing
data entry and retrieve data in the DB
(5) OLTP vs OLAP
(6) ETL
extract, transform, load
extract(read) data from the DB
transfrom(convert) data into the form what we need
load(put) data in the DW