1447635 - Crystal Reports connectivity for SAP can not view the list of SAP servers from SAP GUI



Symptom

  • Can not view the list of SAP servers from SAP GUI in Crystal Reports.
  • Create new standard report use connectivity for SAP and no available SAP system can be found in Crystal Reports.

Environment

  • Windows XP
  • Crystal Reports 2008
  • BusinessObjects XI Integration for SAP Solutions Installation XI3.0
  • SAP GUI 7.10

Reproducing the Issue

  1. Create a SAP system item with some Chinese characters in SAP GUI.

          SAP GUI server with Chinese characters.jpg

    2.   Run Crystal Reports 2008.

    3.   Create a standard report.

    4.   Select a SAP connectivity in create wizard.

         CR connectivity for SAP.jpg

    5.  Prompt a blank logon window.

        no available SAP system.jpg


Resolution

  • Open SAP GUI.
  • Modify the SAP system item which has Chinese character.
  • Delete Chinese character.

          Delete Chinese characters.jpg

  • Save this item.
  • Open Crystal Reports 2008.
  • Create a standard report use connectivity for SAP.
  • SAP servers list can be showed in the prompt window.

          SAP system list.jpg


Keywords

Crystal Reports 2008,No available SAP system list,connectivity for SAP,SAP system item with some Chinese characters,SAP GUI


Symptom
  • Can not view the list of SAP servers from SAP GUI in Crystal Reports.
  • Create new standard report use connectivity for SAP and no available SAP system can be found in Crystal Reports.

Environment

  • Windows XP
  • Crystal Reports 2008
  • BusinessObjects XI Integration for SAP Solutions Installation XI3.0
  • SAP GUI 7.10

Reproducing the Issue

  1. Create a SAP system item with some Chinese characters in SAP GUI.

          SAP GUI server with Chinese characters.jpg

    2.   Run Crystal Reports 2008.

    3.   Create a standard report.

    4.   Select a SAP connectivity in create wizard.

         CR connectivity for SAP.jpg

    5.  Prompt a blank logon window.

        no available SAP system.jpg


Resolution

  • Open SAP GUI.
  • Modify the SAP system item which has Chinese character.
  • Delete Chinese character.

          Delete Chinese characters.jpg

  • Save this item.
  • Open Crystal Reports 2008.
  • Create a standard report use connectivity for SAP.
  • SAP servers list can be showed in the prompt window.

          SAP system list.jpg


Keywords

Crystal Reports 2008,No available SAP system list,connectivity for SAP,SAP system item with some Chinese characters,SAP GUI


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