1447635 - Crystal Reports connectivity for SAP can not view the list of SAP servers from SAP GUI

Symptom

• Can not view the list of SAP servers from SAP GUI in Crystal Reports.
• Create new standard report use connectivity for SAP and no available SAP system can be found in Crystal Reports.

Environment

• Windows XP
• Crystal Reports 2008
• BusinessObjects XI Integration for SAP Solutions Installation XI3.0
• SAP GUI 7.10

Reproducing the Issue

0. Create a SAP system item with some Chinese characters in SAP GUI.

          

    2.   Run Crystal Reports 2008.

    3.   Create a standard report.

    4.   Select a SAP connectivity in create wizard.

         

    5.  Prompt a blank logon window.

        

Resolution

• Open SAP GUI.
• Modify the SAP system item which has Chinese character.
• Delete Chinese character.

          

• Save this item.
• Open Crystal Reports 2008.
• Create a standard report use connectivity for SAP.
• SAP servers list can be showed in the prompt window.

          

Keywords

Crystal Reports 2008,No available SAP system list,connectivity for SAP,SAP system item with some Chinese characters,SAP GUI

Symptom

• Can not view the list of SAP servers from SAP GUI in Crystal Reports.
• Create new standard report use connectivity for SAP and no available SAP system can be found in Crystal Reports.

Environment

• Windows XP
• Crystal Reports 2008
• BusinessObjects XI Integration for SAP Solutions Installation XI3.0
• SAP GUI 7.10

Reproducing the Issue

0. Create a SAP system item with some Chinese characters in SAP GUI.

          

    2.   Run Crystal Reports 2008.

    3.   Create a standard report.

    4.   Select a SAP connectivity in create wizard.

         

    5.  Prompt a blank logon window.

        

Resolution

• Open SAP GUI.
• Modify the SAP system item which has Chinese character.
• Delete Chinese character.

          

• Save this item.
• Open Crystal Reports 2008.
• Create a standard report use connectivity for SAP.
• SAP servers list can be showed in the prompt window.

          

Keywords

Crystal Reports 2008,No available SAP system list,connectivity for SAP,SAP system item with some Chinese characters,SAP GUI