【微软认证Field Service】备考 Part 10

Customer assets in Dynamics 365 Field Service

客户资产

introduction

inspecting, maintaining, and repairing.

检查，维护，修理

Use Cases for customer assets

• record and maintain specific information about the asset 资产详细信息
• create a historical log of all work orders that are related to the asset 创建工单相关的历史记录
• associate the asset with an IoT-enable device that can be interacted with remotely by using Connected Field Service. 关联资产和IoT相关的设备。

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Create customer assets

创建方式

• mannually 手动创建
• import 导入
• automatically 自动化

asset categories

资产类别

Settings > General > Asset Categories.

可以使用asset categories关联entitlements.

• name
• display name
• category
• account 
• parent asset
• product