Error Messages
This section lists error messages alphabetically by facility and mnemonic.
Error Message
%AAAA-4-DNISGPUNDEF: Warning: DNIS group [chars] is not defined.
Explanation The Dialed Number Identification Service (DNIS) group was used without having first been defined.
Recommended Action Define the DNIS group before using it.
Error Message
%AAAA-3-DROPACCTLOWMEM: accounting record dropped due to low memory:
[chars]-[chars] [chars] [chars], 10*ONESEC
Explanation An accounting record has been dropped because of a low memory condition.
Recommended Action Disable the periodic accounting feature if it is on. Reduce other system activity to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%AAAA-3-DROPACCTSNDFAIL: accounting record dropped, send to server failed:
[chars]-[chars] [chars] [chars], 10*ONESEC
Explanation An attempt to send an accounting record to the specified server has failed.
Recommended Action Ensure that the TACACS+ or RADIUS server is operational. Next, ensure that the network access server (NAS) is configured properly. Finally, ensure that the NAS can communicate with the server.
Error Message
%ACLMERGE-3-CUDDERROR: A CUDD Library error was detected in [chars]
Explanation An error was detected by the CUDD library, and the access control list (ACL) merge has failed. The failed ACL merge could cause more traffic to be switched by the software, resulting in lower performance for the interface for which the (ACL) merge had failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information, along with the ACL configuration of this device.
Error Message
%ACLMERGE-3-CUDDWARN: A CUDD Library warning message for interest in this
event in [chars]
Explanation A CUDD library warning message for the specified event has been received.
Recommended Action This is a debug message only. No action is required.
Error Message
%ALIGN-3-SPURIOUS: Spurious memory access made at 0x[hex] reading 0x[hex]
Explanation An error was identified and temporarily corrected within a software component of the router.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ALIGN-3-TRACEX: [chars]
Explanation This tracing message provides information about a memory optimization error that involves the Reduced Instruction-Set Computer (RISC) processor.
Recommended Action Copy the error message exactly as it appears on the console or in the syst 00004000 em log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ALPS-6-CIRCUIT_ASCU_REJECT: Circuit [chars] received a Circuit Open
Confirm with a list of rejected ascus
Explanation An Airline Protocol Support (ALPS) circuit has sent a Circuit Open Request message and has received a Circuit Open Confirm reply with a list of rejected agent-sent control units (ASCUs).
Recommended Action No action is required.
Error Message
%AMD79C971_FE-5-FAILED_SUSPEND: Failed to suspend the amd79c971 chip
Explanation An attempt to suspend the AMD Am79C971 chip has filed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AMDP2_FE-6-EXCESSCOLL: [chars] TDR=[dec], TRC=[dec], MSGDEF_LIMIT_SLOW
Explanation Ethernet or Fast Ethernet is experiencing multiple collisions. This condition may occur under heavy traffic loads.
Recommended Action The system should recover. No action is required.
Error Message
%AMDP2_FE-3-TOOMANYPART: Bad packet with [dec] particles, pak=0x[hex]
Explanation The software has detected an invalid packet.
Recommended Action Try a later version of the software. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AS5400-1-DFC_ERR: DFC [dec]: Detected PCI [chars] Error, CSR=[hex]
Explanation A protocol control information (PCI) error has been detected on the dial feature card (DFC). This error was caused by a hardware failure. The Cisco IOS software will power down this DFC and clean up the associated system data structures.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AS5400-3-HW_ERROR: NULL
Explanation An internal software error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AS5400-1-OLD_FIRMWARE: [chars]
Explanation The specified component should have the latest hardware revision. If the hardware revision is not the latest, it must be updated to the version specified in this message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AS5400-1-UNKNOWN_DFC_INT: Unknown DFC interrupt: DFC slot no [dec],
interrupt [dec]
Explanation An unknown dial feature card (DFC) interrupt has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AS5400-1-UNKNOWN_INT: Unknown interrupt: interrupt [dec]
Explanation The system has detected an unknown interruption.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ATM-5-UPDOWN: Changing VC [dec]/[dec] VC-state to [chars]
Explanation The ATM virtual circuit (VC) has been created, removed, activated, or deactivated.
Recommended Action No action is required if the status change was intended; otherwise, the cause of the status change should be researched. To deactivate or activate the VC, use the shut cli command or the no shut cli command.
Error Message
%BGP-3-BGP_INCONSISTENT: [int] Inconsistent [chars], MSGDEF_LIMIT_SLOW
Explanation An inconsistency exists in the specified data structures.
Recommended Action The occurrence of data structure inconsistencies is a rare situation and is the result of an internal problem. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-3-MARTIAN_IP: [int] Martian prefix [chars] in [chars],
MSGDEF_LIMIT_SLOW
Explanation A nonregistered or ill-formed prefix was found in the Border Gateway Protocol (BGP) message. This error indicates that there is some problem involving the remote router.
Recommended Action Inspect the remote router for problems.
Error Message
%BGP-3-NOTIFICATION: [chars] neighbor [IP_address] [dec]/[dec] ([chars])
[dec] bytes [chars]
Explanation An error condition in the Border Gateway Protocol (BGP) session has been detected. A notification has been sent or received, and the session will be reset. This message appears only if the log-neighbor-changes command has been configured for the BGP process.
Recommended Action This message represents an error in the session, and its origin should be investigated. If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%BGP-4-VPNV4NH_IF: Nexthop [IP_address] may not be reachable from neigbor
[IP_address] - not a loopback
Explanation A Virtual Private Network Version 4 (VPNv4) route is being sent to this internal BGP (IBGP) neighbor, and the next hop is one of the directly connected physical interfaces. The label for the next-hop address may have been removed in the Multiprotocol Label Switching (MPLS) cloud one hop too soon. Since the P routers do not have Virtual Private Network (VPN) information, they do not know where to forward packets that have the Border Gateway Protocol (BGP) label. This problem could break connectivity between VPN sites.
Recommended Action Use loopback interfaces as the next hop for VPNv4 internal BGP (IBGP) neighbors.
Error Message
% BGP-4-VPNV4NH_MASK : Nexthop [IP_address] may not be reachable from neigbor
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[IP_address] - not /32 mask
Explanation A Virtual Private Network Version 4 (VPNv4) route is being sent to the specified internal BGP (IBGP) neighbor, and the next-hop address is a loopback that does not have the IP host mask /32. OSPF is being used on this loopback, and the OSPF network type of this interface is LOOPBACK. OSPF advertises this address as a host route with the IP host mask /32, regardless of what mask is configured. Because this configuration conflicts with Tag Distribution Protocol (TDP), which uses configured masks, the TDP neighbors may not receive a tag for this route. This problem can break connectivity between sites that belong to the same VPN.
Recommended Action Configure the loopback that is used as the next hop with the IP host mask /32.
Error
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