Magento shows blank/empty page. How do I solve this?

Symptoms

Blank page or white screen is shown in Magento Frontend, Backend or Magento Connect Manager.

 

Cause

If you see a blank page / white screen opening your Store in browser, it indicatesthat there is a PHP fatal error somewhere in the code of your Magento store.

This usually happens when you modified files, theme templates or modules / extensions, or installed a theme or extension which cause fatal PHP errors.

 

Troubleshooting

Before starting investigation please try toDisable Magento Compiler andClear cached Magento data , in the most cases it should solve the issue.

To see the actual error message you need to login via FTP to your Store and use the following instructions:

  • Download the index.php file to your computer
    Note: for troubleshooting Magento Connect Manager changes should be done todownloader/index.php file
  • Edit the downloaded index.php file and uncomment (by removing leading hash character) the following code:
    ini_set('display_errors', 1);


    or insert this line somewhere at the top of the file.
    Note: for troubleshooting Magento Connect Manager changes should be done todownloader/index.php file
  • Try to increase PHP memory limit up to 256Mb or more by adding the following line intoindex.php right after ini_set('display_errors',1):
    ini_set('display_errors', 1);
    ini_set('memory_limit', '256M');
     
  • Upload the modified index.php file back (you can also rename originalindex.php to index.php.orig to be able to revert the changes)
  • Refresh Magento Store page in your browser, you should see the PHP error message now
  • Look for the solution by narrowing down search results with your error message

Please do not forget to change 'display_errors' setting back when the issue is solved.

 

If the error report gives no clue, to solve the issue please use the following steps:

  • Rollback all recent changes you applied to your store
  • Clear cached Magento data
  • Disable Magento Compiler
  • One by one, disable recently installed modules by changing <active>true</active> to <active>false</active> inapp/etc/modules/<MODULE_NAME>.xml, where <MODULE_NAME> should be replaced with actual module name you installed recently.Flush Magento cache after each operation.
  • If you recently installed some theme, try to switch interface to a previously used one. If you can not reach admin interface, you can rename / move out theme directory underapp/design/frontend/<theme_package>/<theme_name>, where <theme_package>/<theme_name> is path to your theme.Flush Magento cache after each operation. Magento will switch to default theme if it can not find a custom one.
  • Contact Support Team, providing the error log record and URL, throwing the error report
原文地址:http://kb.magenting.com/content/22/38/en/magento-shows-blank-empty-page-how-do-i-solve-this.html
  • 0
    点赞
  • 0
    收藏
    觉得还不错? 一键收藏
  • 0
    评论

“相关推荐”对你有帮助么?

  • 非常没帮助
  • 没帮助
  • 一般
  • 有帮助
  • 非常有帮助
提交
评论
添加红包

请填写红包祝福语或标题

红包个数最小为10个

红包金额最低5元

当前余额3.43前往充值 >
需支付:10.00
成就一亿技术人!
领取后你会自动成为博主和红包主的粉丝 规则
hope_wisdom
发出的红包
实付
使用余额支付
点击重新获取
扫码支付
钱包余额 0

抵扣说明:

1.余额是钱包充值的虚拟货币,按照1:1的比例进行支付金额的抵扣。
2.余额无法直接购买下载,可以购买VIP、付费专栏及课程。

余额充值