Business Letters

WRITING BUSINESS LETTERS
Useful phrases
 

   Starting

  • We are writing to inform you that ...
                          to confirm ...
                          to request ...

   Referring to
   previous contact

  • Thank you for your letter of March 15 ...
  • With reference to our telephone conversation yesterday ...
  • Further to our meeting last week ...

   Making a request

  • We would appreciate it if you would ...
  • I would be grateful if you could
  • Could you possibly ...
  • It would be helpful to us if ...

   Offering help

  • We would be happy to ...
  • Would you like us to ...
  • We are quite willing to ...

   Giving good news

  • We are pleased to announce that ...
  • I am delighted to inform you that ...
  • You will be pleased to learn that ...

   Giving bad news

  • We regret to inform you that ...
  • I'm afraid it would not be possible to ...
  • Unfortunately ...

   Apologizing

  • We are sorry for the delay in replying ...
  • I regret any inconvenience caused
  • I would like to apologize for ...

   Enclosing documents

  • I am enclosing ...
  • Please find enclosed ...
  • You will find enclosed ...

   Closing remarks

  • If we can be of any further assistance, please let us know
  • If I can help in any way, please do not hesitate to contact me
  • Thank you for your help

   Referring to future contact

  • I look forward to seeing you next week
  • Looking forward to hearing from you
  •                         to receiving your comments
  • I look forward to meeting you  on the 15th

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