Hi angela.graffam, Firefox's built-in PDF viewer won't help, your customer needs to open the PDFs in Acrobat (outside of Firefox). There are at least three ways to do this:
(1) Load into the PDF Viewer and use the download button to launch in Acrobat
That button is on the black toolbar just above the PDF and looks like this:
(2) Instead of clicking the link to the PDF, save the file first locally using right-click > Save Link As
After downloading she can launch the PDF in Acrobat using the Downloads list (click the Downloads arrow on the toolbar to view the list).
(3) Switch Firefox from using the PDF Viewer to always opening PDFs externally in Acrobat
One of those hopefully will suit her style of working!
Hi angela.graffam, Firefox's built-in PDF viewer won't help, your customer needs to open the PDFs in Acrobat (outside of Firefox). There are at least three ways to do this:
(1) Load into the PDF Viewer and use the download button to launch in Acrobat
That button is on the black toolbar just above the PDF and looks like this:
(2) Instead of clicking the link to the PDF, save the file first locally using right-click > Save Link As
After downloading she can launch the PDF in Acrobat using the Downloads list (click the Downloads arrow on the toolbar to view the list).
(3) Switch Firefox from using the PDF Viewer to always opening PDFs externally in Acrobat
See: [[How to disable the built-in PDF viewer and use another viewer]]
One of those hopefully will suit her style of working!