win7 计算机打开无响应,win7系统鼠标键盘无响应。

win7 64位系统，在运行某图片播放程序(类似微软屏保)时，经常出现鼠标键盘无响应的情况。

通过ctrl+scroll+scroll，获得的Memory.DMP文件分析结果如下：

ADDITIONAL_DEBUG_TEXT:

Use '!findthebuild' command to search for the target build information.

If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: nt

FAULTING_MODULE: fffff80003211000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7951a

BUGCHECK_STR:  MANUALLY_INITIATED_CRASH

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000000000000

STACK_TEXT:

00000000 00000000 00000000 00000000 00000000 0x0

STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  ntkrnlmp.exe

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner

---------

16.3: kd:x86> lmvm nt

start             end                 module name

03211000 037fb000   nt         (export symbols)       ntkrnlmp.exe

Loaded symbol image file: ntkrnlmp.exe

Image path: ntkrnlmp.exe

Image name: ntkrnlmp.exe

Timestamp:        Sat Nov 20 17:30:02 2010 (4CE7951A)

CheckSum:         0055CE0C

ImageSize:        005EA000

File version:     6.1.7601.17514

Product version:  6.1.7601.17514

File flags:       0 (Mask 3F)

File OS:          40004 NT Win32

File type:        1.0 App

File date:        00000000.00000000

Translations:     0409.04b0

CompanyName:      Microsoft Corporation

ProductName:      Microsoft® Windows® Operating System

InternalName:     ntkrnlmp.exe

OriginalFilename: ntkrnlmp.exe

ProductVersion:   6.1.7601.17514

FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)

FileDescription:  NT Kernel & System

LegalCopyright:   © Microsoft Corporation. All rights reserved.

以上信息，能不能确定是 ntkrnlmp.exe出现问题导致？ 如是，能否帮忙解答下是什么原因引起的吗？

谢谢！