win7 64位系统,在运行某图片播放程序(类似微软屏保)时,经常出现鼠标键盘无响应的情况。
通过ctrl+scroll+scroll,获得的Memory.DMP文件分析结果如下:
ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: fffff80003211000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7951a
BUGCHECK_STR: MANUALLY_INITIATED_CRASH
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to 0000000000000000
STACK_TEXT:
00000000 00000000 00000000 00000000 00000000 0x0
STACK_COMMAND: .bugcheck ; kb
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
---------
16.3: kd:x86> lmvm nt
start end module name
03211000 037fb000 nt (export symbols) ntkrnlmp.exe
Loaded symbol image file: ntkrnlmp.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Timestamp: Sat Nov 20 17:30:02 2010 (4CE7951A)
CheckSum: 0055CE0C
ImageSize: 005EA000
File version: 6.1.7601.17514
Product version: 6.1.7601.17514
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrnlmp.exe
OriginalFilename: ntkrnlmp.exe
ProductVersion: 6.1.7601.17514
FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
FileDescription: NT Kernel & System
LegalCopyright: © Microsoft Corporation. All rights reserved.
以上信息,能不能确定是 ntkrnlmp.exe出现问题导致? 如是,能否帮忙解答下是什么原因引起的吗?
谢谢!