public String setFileDownloadHeader(HttpServletRequest request, String fileName) throws UnsupportedEncodingException { final String agent = request.getHeader("USER-AGENT"); String filename = fileName; if (agent.contains("MSIE")) { // IE浏览器 filename = URLEncoder.encode(filename, "utf-8"); filename = filename.replace("+", " "); } else if (agent.contains("Firefox")) { // 火狐浏览器 filename = new String(fileName.getBytes(), "ISO8859-1"); } else if (agent.contains("Chrome")) { // google浏览器 filename = URLEncoder.encode(filename, "utf-8"); } else { // 其它浏览器 filename = URLEncoder.encode(filename, "utf-8"); } return filename; }