SUN V880 PCI I/O FAN tray 故障处理方案

一.故障信息

1.1.故障信息

Log摘要 System  Configuration:Oracle Corporationsun4u Sun Fire 880 System  clock frequency: 150 MHz Memory  size: 8192 Megabytes =========================  CPUs =============================================== RunE$CPUCPU BrdCPUMHzMB Impl.Mask --- -----  ---- ---- ------- ---- A09008.0 US-III+2.3 B19008.0 US-III+2.3 A29008.0 US-III+2.3 B39008.0 US-III+2.3 =========================  Memory Configuration =============================== LogicalLogicalLogical MCBankBankBankDIMMInterleaveInterleaved BrdIDnumsizeStatusSizeFactorwith ------------------------------------------------------- A00512MBno_status256MB8-way0 A01512MBno_status256MB8-way0 A02512MBno_status256MB8-way0 A03512MBno_status256MB8-way0 B10512MBno_status256MB8-way1 B11512MBno_status256MB8-way1 B12512MBno_status256MB8-way1 B13512MBno_status256MB8-way1 A20512MBno_status256MB8-way0 A21512MBno_status256MB8-way0 A22512MBno_status256MB8-way0 A23512MBno_status256MB8-way0 B30512MBno_status256MB8-way1 B31512MBno_status256MB8-way1 B32512MBno_status256MB8-way1 B33512MBno_status256MB8-way1 =========================  IO Cards ========================= BusMax IOPort BusFreq BusDev, BrdTypeIDSide Slot MHzFreq Func State NameModel ---- ----  ---- ---- ---- ---- ---- ---- ----- ------------------------------------------------------ I/OPCI8B333332,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B633332,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B533333,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B433334,0okSUNW,qlc-pci1077,2300.1077.106.1+ No failures  found in System =========================== =========================  Environmental Status ========================= System  Temperatures (Celsius): ------------------------------- DeviceTemperatureStatus --------------------------------------- CPU069OK CPU169OK CPU270OK CPU366OK MB32OK IOB29OK DBP030OK ================================= Front  Status Panel: ------------------- Keyswitch  position: NORMAL System LED  Status: GEN FAULTREMOVE [ ON][OFF] DISK FAULTPOWER FAULT [OFF][OFF] LEFT THERMAL FAULT RIGHT THERMAL FAULT [ ON][OFF] LEFT DOORRIGHT DOOR [OFF][OFF] ================================= Disk  Status: PresenceFault LEDRemove LED DISK0: [PRESENT][OFF][OFF] DISK1: [PRESENT][OFF][OFF] DISK2: [PRESENT][OFF][OFF] DISK3: [PRESENT][OFF][OFF] DISK4: [PRESENT][OFF][OFF] DISK5: [PRESENT][OFF][OFF] DISK6: [EMPTY] DISK7: [EMPTY] DISK8: [EMPTY] DISK9: [EMPTY] DISK10: [EMPTY] DISK11: [EMPTY] ================================= Fan Bank : ---------- BankSpeedStatusFan State ( RPMS ) ------------------------------ CPU0_PRIM_FAN2189[ENABLED]OK CPU1_PRIM_FAN2290[ENABLED]OK CPU0_SEC_FAN0[DISABLED]OK CPU1_SEC_FAN0[DISABLED]OK IO0_PRIM_FAN0[DISABLED]ERROR IO1_PRIM_FAN0[DISABLED]ERROR IO0_SEC_FAN3947[ENABLED]OK IO1_SEC_FAN3896[ENABLED]OK IO_BRIDGE_PRIM_FAN3333[ENABLED]OK IO_BRIDGE_SEC_FAN0[DISABLED]OK ================================= Power  Supplies: --------------- Current Drain: SupplyStatusFan FailTemp FailCS Fail3.3V5V12V48V ------------------------------------------------------ PS0GOOD6323 PS1GOOD6323 PS2GOOD6323 =========================  HW Revisions ======================================= System PROM  revisions: ---------------------- OBP 4.6.7  2002/07/24 15:42 IO ASIC  revisions: ------------------ Port ModelIDStatus Version --------  ---- ------ ------- Schizo8ok4 Schizo9ok4 # System  Configuration:Oracle Corporationsun4u Sun Fire 880 System  clock frequency: 150 MHz Memory  size: 8192 Megabytes =========================  CPUs =============================================== RunE$CPUCPU BrdCPUMHzMB Impl.Mask --- -----  ---- ---- ------- ---- A09008.0 US-III+2.3 B19008.0 US-III+2.3 A2  9008.0 US-III+2.3 B39008.0 US-III+2.3 =========================  Memory Configuration =============================== LogicalLogicalLogical MCBankBankBankDIMMInterleaveInterleaved Brd IDnumsizeStatusSizeFactorwith ------------------------------------------------------- A00512MBno_status256MB8-way0 A01512MBno_status256MB8-way0 A02512MBno_status256MB8-way0 A03512MBno_status256MB8-way0 B10512MBno_status256MB8-way1 B11512MBno_status256MB8-way1 B12512MBno_status256MB8-way1 B13512MBno_status256MB8-way1 A20512MBno_status256MB8-way0 A21512MBno_status256MB8-way0 A22512MBno_status256MB8-way0 A23512MBno_status256MB8-way0 B30512MBno_status256MB8-way1 B31512MBno_status256MB8-way1 B32512MBno_status256MB8-way1 B33512MBno_status256MB8-way1 =========================  IO Cards ========================= BusMax IOPort BusFreq BusDev, BrdTypeIDSide Slot MHzFreq Func State NameModel ---- ----  ---- ---- ---- ---- ---- ---- ----- ------------------------------------------------------ I/OPCI8B333332,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B633332,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B533333,0okSUNW,qlc-pci1077,2300.1077.106.1+ I/OPCI9B433334,0okSUNW,qlc-pci1077,2300.1077.106.1+ No failures found in System #dmesg Jan 15 11:39:50 csu picld[203]: [ID 625010  daemon.error] WARNING: Device IO0_PRIM_FAN failure detected Jan 15 13:16:53 csu picld[208]: [ID 625010  daemon.error] WARNING: Device IO0_PRIM_FAN failure detected Jan 15 14:46:34 csu picld[204]: [ID 625010  daemon.error] WARNING: Device IO0_PRIM_FAN failure detected

1.2.故障定位

客户反应，SUN V880前面板，温度LED指示灯橙×××。

通过系统错误信息得知：

IO0_PRIM_FAN0[DISABLED]ERROR

IO1_PRIM_FAN0[DISABLED]ERROR

通过dmesg 查看出IO0_PRIM_FAN 检查有问题，不排除IO1_PRIM_FAN和机器内部灰尘过多导致.

因此，先准备2块PCI I/O Fan Tray和吸尘器（有可能机器内部灰尘过多，导致风扇告警），同时解决此次故障。

二.故障处理

2.1.先决条件

注意

确保系统关机，电源断开     操作时，使用防静电护腕 添加或更换硬件组件之前请作好数据备份。如果部件未正确安装，则可能会导致数据丢失。

2.2.准备项

准备确认项
类型	准备项	状态
硬件	笔记本一台	已准备就绪
	串口线一根	已准备就绪
	一字、十字螺丝刀各一把	已准备就绪
	防静电护腕一个	已准备就绪
	新2块IO_PRIM_FAN	已准备就绪
软件
其它

2.3.操作项

操作项列表
序号	操作项	操作内容	状态
1	确认系统关机	建议客户应用及业务数据备份
2	使用POST诊断	定位系统故障的确切位置
3	佩戴防静电护腕	确认已经佩戴防静电护腕，并且防静电护腕连接到机柜上的未涂漆部分
4	断开电源	断开主电源和次电源
5	移除服务检修盖
6	拆除处理器板
7	将取下的处理器板放置在防静电的材质表面
8	拆开移除处理器前盖
9	确认IO_PRIM_FAN位置
10	从防静电包装中取出IO_PRIM_FAN
11	安装IO_PRIM_FAN
12	重新安装处理器板
13	确认故障影响消失	确认新更换的硬件无告警
		确认新的硬件在系统中就绪
		用户确认应用及业务数据不受影响
14	收尾	清理现场，结束工作

三.参考信息

转载于:https://blog.51cto.com/xiaozhuang/1353024