lync 2013创建持久聊天室失败，提示“服务器无法响应请求”。检查发现Lync 2013前端有如下报错：


Event code:3005

Eventmessage: 发生了未经处理的异常。

Event time:2014/1/13 16:06:27

Event time(UTC): 2014/1/13 8:06:27

Event ID:85b2493503724b84adb4984870b45861

Eventsequence: 73

Eventoccurrence: 27

Event detailcode: 0


Applicationinformation:

   Applicationdomain: /LM/W3SVC/34577/ROOT/PersistentChat/RM/Handler-9-130340721483397500

   Trustlevel: Full

   ApplicationVirtual Path: /PersistentChat/RM/Handler

   ApplicationPath: D:\Program Files\Microsoft Lync Server 2013\WebComponents\PersistentChat\Int\RM\Handler\

   Machinename: LYNC13FE01


Processinformation:

   ProcessID: 20492

   Processname: w3wp.exe

   Accountname: NT AUTHORITY\NETWORK SERVICE


Exceptioninformation:

   Exceptiontype: TimeoutException

   Exceptionmessage: Getting the users in scope for the category has timed out.

在Microsoft.Rtc.Internal.RMWebHandler.ManagementHandler.BeginProce***equest(HttpContextcontext, AsyncCallback cb, Object extraData)

在System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

在 System.Web.HttpApplication.ExecuteStep(IExecutionStep step,Boolean& completedSynchronously)




Requestinformation:

   RequestURL: https://XXXX.XXXX.com:443/PersistentChat/RM/Handler/ManagementHandler.ashx

   Requestpath: /PersistentChat/RM/Handler/ManagementHandler.ashx

   Userhost address: 10.0.1.184

   User:xxxx@XXXX.com

   Isauthenticated: True

   AuthenticationType: WebTicketAssertions

   Threadaccount name: NT AUTHORITY\NETWORK SERVICE


Threadinformation:

   ThreadID: 64

   Threadaccount name: NT AUTHORITY\NETWORK SERVICE

   Isimpersonating: False

   Stacktrace:    在Microsoft.Rtc.Internal.RMWebHandler.ManagementHandler.BeginProce***equest(HttpContextcontext, AsyncCallback cb, Object extraData)

在System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

在 System.Web.HttpApplication.ExecuteStep(IExecutionStep step,Boolean& completedSynchronously)


       经检查，发现持久聊天服务下仅有一个类别，并且添加了3000+用户，新建一个类别，并将添加用户测试，建立聊天室正常。具体问题原因有待排查。现在通过新建多个类别容纳用户临时解决该问题。