Issue |
Notification Server |
Windows 7 display name is Windows Vista When you install Altiris Agent using the PUSH method, the console displays the Windows 7 Operating System as Windows Vista, but after the installation is complete, the computer name is displayed as Windows 7 Operating System.
Resource discovery also identifies Windows 7 as Windows Vista. |
The Help control for the Altiris Agent interface is not available on the Windows 2008 Core Operating System Windows Server 2008 Core does not support HTML help; thus, the help icon is not displayed. |
NS SP3 R11 Altiris Agent does not get installed on Windows 2008 x86/x64 Core Operating System Install NS SP3 R13 Altiris Agent on Windows 2008 x86/x64 Core Operating System. |
NS SP3 R12 Altiris Agent prevents tasks that have the "Only run at scheduled time" from running. This has now been addressed in the R13 Altiris Agent. See 50822. |
Windows 2008 Core machine is listed under package server candidate list Windows 2008 core platform is not supported as a package server; still it is present on candidate computers for package server dialog. |
Inventory policy with "Logged In Context" fails on Windows server 2008 R2 Core machine Inventory policy with "Logged In Context" fails on Windows server 2008 R2 Core machine |
Task Server |
Task Server- Power Control task with option “log off” does not work, logs off Windows Vista and above operating systems Task Server- Power Control task with option “log off” does not work, logs off Windows Vista and above operating systems |
Monitor Solution (Monitor Pack for Windows 2003 Server) |
MSDTC Category does not get activated on 64 bit clients “Windows Server 2003 – Basic”/ “Windows Server 2003 – Extended” Monitor Pack > MSDTC Category: Though the detection method is passed, MSDTC Category does not get activated on Windows 2008 (SP2/R2) 64 bit machines (Check Config.xml on client machine). |
IIS 6.0 Category does not get activated on Windows 2008 R2 client “Windows Server 2003 – Basic” / “Windows Server 2003 – Extended” Monitor Pack > IIS 6.0 Category: Though the detection method is passed, IIS 6.0 Category does not get activated on Windows 2008 R2 64 bit client (Check Config.xml on client machine). |
IIS 6.0 Category does not get activated on Windows 2008 R2 client “Windows Server 2003 – Basic” / “Windows Server 2003 – Extended” Monitor Pack > MSMQ Category: Though the detection method is passed, MSMQ Category does not get activated on Windows 2008 R2 64 bit client (Check Config.xml on client machine). |
Application Metering |
Windows 7 and Windows Vista SP2 64-bit client computers not displayed When you install the Application Metering Agent on Windows 7 and Windows Vista SP2 64-bit operating systems by using the PUSH method, the Windows 7 and Windows Vista SP2 64-bit client computers are not displayed on the "Client Requiring Application Metering Agent Install/Upgrade" collection page. |
Applications are not getting blocked on Windows Vista SP2 64 bit Operating system Applications are not getting blocked on Windows Vista SP2 64 bit Operating system when user runs the application through “Run” option of Windows Start menu. |
Inventory Solution |
Inventory Policy and standalone package fails to run on Windows 2008 Core and Windows 2008 R2 Core operating systems When you run Inventory Policy and standalone package on Windows 2008 Core and Windows R2 Core operating systems, the Inventory Policy fails to run and the standalone package crashes. This occurs because the Windows 2008 Core and Windows R2 Core operating systems do not have certain dependent DLL’s. |
The standalone package does not collect any basic inventory if User Access Control (UAC) is enabled on Windows 7, Windows Vista SP2, or Windows 2008 operating systems If UAC is enabled on Windows 7, Windows Vista SP2 or Windows 2008 operating systems, the standalone package does not collect any inventory. |
Server Inventory Policy fails to run on Windows 2008 Core and Windows 2008 R2 Core operating system if run in “Logged In” and “Specified User” context If you run the Server Inventory Policy under “Logged In” or “Specified” user context, the policy status shows as failed. |
AeXBasicInventory.dll version for Inventory and AeXBasicInventory.dll version for Notification Server mismatch The version of AeXBasicInventory.dll in the \Program Files\Altiris\Altiris Agent folder and \Program Files\Altiris\Notification Server\NS Cap\Bin\Win32\x86 must be the same, but many times a version mismatch occurs. |
On Windows Server 2008 Core 32 bit and Windows 2008 R2 Core operating systems, "Logon Name" and “Logon Domain" fields for AeX operating system data class are not populated |
Inventory Solution does not work when it is installed on a NS that is configured to use a non-default website |
For Windows 7 (64 & 32 bit) /indir switch of AeXCustInv.exe works when creating “Vista” folder and for Windows 2008 R2, it works when creating folder named “Longhorn” and the NSI gets created. |
BIOS Vendor,Version & Release Date fields of AeX HW BIOS data class are not populated on Win2008 Core and Windows 2008 R2 Core Operating system when Hardware inventory is run |
Inventory Pack for Servers |
Inventory pack for Server policy and standalone package fails to run on Windows 2008 Core and Windows R2 Core operating systems When you run Server Inventory policies and standalone package on Windows 2008 Core operating systems, the Inventory policy fails to run and the standalone package crashes, as the Windows 2008 Core and Windows R2 Core operating systems do not have certain dependent DLLs. |
The Inventory Policy does not run and the standalone package crashes also on Windows 2008 SP2 and Windows 2008 R2. |
The standalone package does not collect any basic inventory if User Access Control (UAC) is enabled on Windows 7, Windows Vista SP2, or Windows 2008 operating systems If UAC is enabled on Windows 7, Windows Vista SP2 or Windows 2008 operating systems, the standalone package does not collect any inventory. |
Server Inventory policy fails to run on Windows 2008 Core and Windows R2 Core operating systems if run in “Logged In” and “Specified User” context If you try to run the Server Inventory Policy through “Logged In” or “Specified” user context, the policy does not run. |
Inventory for AEX Srv IIS Status data class is not collected for any version of Windows 2008 operating Systems |
Inventory for IIS FTP data class is not collected on Windows server 2008 R2 and Windows server 2008 SP2 operating systems |
Active Altiris Agent Log Viewer window disappears from the Windows 2008 client computer while the Server Inventory policy is running If you are viewing the Active Altiris Agent Log Viewer window while the Server Inventory Policy is running on the Windows 2008 client computer, the Active Altiris Agent Log Viewer Log window disappears. However, the task continues to run and completes successfully. If you try to reopen the Altiris Agent Log Viewer window, it opens without any error. |
If you run Software Inventory policy on a computer having SQL Server installed, the SW SQL Server data class does not gather any inventory. |
Inventory for DNS/DHCP data class not collected |
The inventory of "AeX Srv System DSN" data class does not get collected on Windows Server 2008 SP2 and Windows 2008 R2 operating system |
“Updated Version” field of AeX Srv SQL Server data class does not get populated when user runs Server Inventory policy. |