添加设备失败需要收集调试级别的性能日志和添加过程中的抓包信息,收集方法如下:
C:\Program Files\iMC\server\conf目录下打开qvdm.conf文件,修改其中字段
#setting log level (DEBUG, INFO, WARNING, ERROR, FATAL)
LogLevel = INFO //该处将INFO修改为DEBUG
#setting log expire (its unit is day)
LogExpire = 15
重启如下进程
待问题复现后,反馈C:\Program Files\iMC\server\conf\log下imcnetresdm.txt日志,在收集好的日志里面可以看到如下信息:
2016-11-22 00:26:42.138 [INFO (0)] [THREAD(9152)] [CSnmpDevServiceInfoImp::getServiceInfo] call iGetNextVbValue for sysDesc fail when access dev[192.168.5.58] //获取设备的sysDesc信息失败
2016-11-22 00:26:42.149 [INFO (0)] [THREAD(9152)] [CSnmpAddrTableInfoImp::getAddrTableInfo] call iGetNextVbValue get ifReasmMaxSize fail when access dev[192.168.5.58]
2016-11-22 00:26:42.149 [INFO (0)] [THREAD(9152)] [CSnmpAddrTableInfoImp::getAddrTableInfo] call iGetNextVbValue get ifReasmMaxSize fail when access dev[192.168.5.58]
2016-11-22 00:26:42.149 [INFO (0)] [THREAD(9152)] [CSnmpAddrTableInfoImp::getAddrTableInfo] call iGetNextVbValue get ifReasmMaxSize fail when access dev[192.168.5.58]
2016-11-22 00:26:42.149 [INFO (0)] [THREAD(9152)] [CSnmpAddrTableInfoImp::getAddrTableInfo] call iGetNextVbValue get ifReasmMaxSize fail when access dev[192.168.5.58]
2016-11-22 00:26:42.154 [INFO (0)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get oPhysAddress fail when access inter info of dev[192.168.5.58], and index is: 1
2016-11-22 00:26:42.160 [INFO (0)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get oPhysAddress fail when access inter info of dev[192.168.5.58], and index is: 12
2016-11-22 00:26:42.167 [INFO (2)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get OID_IF_DUPLEX_STATUS fail when access advance inter info of dev[192.168.5.58], and index is: 1
2016-11-22 00:26:42.175 [INFO (2)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get OID_IF_DUPLEX_STATUS fail when access advance inter info of dev[192.168.5.58], and index is: 9
2016-11-22 00:26:42.176 [INFO (2)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get OID_IF_DUPLEX_STATUS fail when access advance inter info of dev[192.168.5.58], and index is: 10
2016-11-22 00:26:42.177 [INFO (2)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get OID_IF_DUPLEX_STATUS fail when access advance inter info of dev[192.168.5.58], and index is: 11
2016-11-22 00:26:42.178 [INFO (2)] [THREAD(9152)] [CLswInterfaceInfoImp::getInerfaceInfo] get OID_IF_DUPLEX_STATUS fail when access advance inter info of dev[192.168.5.58], and index is: 12
2016-11-22 00:26:42.180 [INFO (0)] [THREAD(9152)] [CSnmpSystemInfoImp::getSystemInfo] call iGetNextVbValue fail when access dev[192.168.5.58]
2016-11-22 00:26:42.195 [WARNING (0)] [THREAD(9152)] [CQvDBReaderADP::~CQvDBReaderADP] Cancel current SQL when data have not be fetched out.
2016-11-22 00:26:42.199 [INFO (2)] [THREAD(9152)] [CDevMgr::getDevBridgeMacAddress()] call iGetNextVbValue fail when access dev[192.168.5.58]
在收集的抓包信息里面看SNMP报文的信息,也可以看到设备在回应iMC发送获取sysDescr(1.3.6.1.2.1.1.1)这个标准mib节点的时候显示为“no such object”。