sxos激活服务器响应错误,V3 - 华为服务器 维护宝典 16 - 华为

关键过程、根本原因分析

BMC SEL日志

可以看到初始slot 21故障时，BMC是有告警的，但告警随后解除

RAID卡日志分析：

在7/27，slot21硬盘发生故障，command timeout后发生复位，随后被移除，硬盘被置为FAILED状态，也会对应的产生BMC告警。

在7/28 16:30左右，RAID卡发生异常复位

复位后下面找盘的日志中，没有slot 21的insert记录，表示初始化discovery过程已经无法找到slot 21硬盘

1716: 16-07-28,16:34:27 Info:Inserted: PD 01(e0x00/s38)

1717: 16-07-28,16:34:27 Info:Inserted: PD 01(e0x00/s38) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=5000c500964774ad,0000000000000000

1718: 16-07-28,16:34:27 Info:Inserted: PD 02(e0x00/s39)

1719: 16-07-28,16:34:27 Info:Inserted: PD 02(e0x00/s39) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=5000c500964c028d,0000000000000000

1720: 16-07-28,16:34:27 Info:Inserted: PD 03(e0x00/s8)

1721: 16-07-28,16:34:27 Info:Inserted: PD 03(e0x00/s8) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027388,0000000000000000

1722: 16-07-28,16:34:27 Info:Inserted: PD 04(e0x00/s17)

1723: 16-07-28,16:34:27 Info:Inserted: PD 04(e0x00/s17) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027391,0000000000000000

1724: 16-07-28,16:34:27 Info:Inserted: PD 05(e0x00/s10)

1725: 16-07-28,16:34:27 Info:Inserted: PD 05(e0x00/s10) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738a,0000000000000000

1726: 16-07-28,16:34:27 Info:Inserted: PD 06(e0x00/s14)

1727: 16-07-28,16:34:27 Info:Inserted: PD 06(e0x00/s14) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738e,0000000000000000

1728: 16-07-28,16:34:27 Info:Inserted: PD 07(e0x00/s13)

1729: 16-07-28,16:34:27 Info:Inserted: PD 07(e0x00/s13) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738d,0000000000000000

1730: 16-07-28,16:34:27 Info:Inserted: PD 08(e0x00/s4)

1731: 16-07-28,16:34:27 Info:Inserted: PD 08(e0x00/s4) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027384,0000000000000000

1732: 16-07-28,16:34:27 Info:Inserted: PD 0a(e0x00/s9)

1733: 16-07-28,16:34:27 Info:Inserted: PD 0a(e0x00/s9) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027389,0000000000000000

1734: 16-07-28,16:34:27 Info:Inserted: PD 0b(e0x00/s0)

1735: 16-07-28,16:34:27 Info:Inserted: PD 0b(e0x00/s0) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027380,0000000000000000

1736: 16-07-28,16:34:27 Info:Inserted: PD 0c(e0x00/s6)

1737: 16-07-28,16:34:27 Info:Inserted: PD 0c(e0x00/s6) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027386,0000000000000000

1738: 16-07-28,16:34:27 Info:Inserted: PD 0d(e0x00/s2)

1739: 16-07-28,16:34:27 Info:Inserted: PD 0d(e0x00/s2) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027382,0000000000000000

1740: 16-07-28,16:34:27 Info:Inserted: PD 0e(e0x00/s19)

1741: 16-07-28,16:34:27 Info:Inserted: PD 0e(e0x00/s19) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027393,0000000000000000

1742: 16-07-28,16:34:27 Info:Inserted: PD 0f(e0x00/s11)

1743: 16-07-28,16:34:27 Info:Inserted: PD 0f(e0x00/s11) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738b,0000000000000000

1744: 16-07-28,16:34:27 Info:Inserted: PD 10(e0x00/s7)

1745: 16-07-28,16:34:27 Info:Inserted: PD 10(e0x00/s7) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027387,0000000000000000

1746: 16-07-28,16:34:27 Info:Inserted: PD 11(e0x00/s12)

1747: 16-07-28,16:34:27 Info:Inserted: PD 11(e0x00/s12) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738c,0000000000000000

1748: 16-07-28,16:34:27 Info:Inserted: PD 12(e0x00/s1)

1749: 16-07-28,16:34:27 Info:Inserted: PD 12(e0x00/s1) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027381,0000000000000000

1750: 16-07-28,16:34:27 Info:Inserted: PD 13(e0x00/s3)

1751: 16-07-28,16:34:27 Info:Inserted: PD 13(e0x00/s3) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027383,0000000000000000

1752: 16-07-28,16:34:27 Info:Inserted: PD 14(e0x00/s5)

1753: 16-07-28,16:34:27 Info:Inserted: PD 14(e0x00/s5) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027385,0000000000000000

1754: 16-07-28,16:34:27 Info:Inserted: PD 15(e0x00/s16)

1755: 16-07-28,16:34:27 Info:Inserted: PD 15(e0x00/s16) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027390,0000000000000000

1756: 16-07-28,16:34:27 Info:Inserted: PD 16(e0x00/s15)

1757: 16-07-28,16:34:27 Info:Inserted: PD 16(e0x00/s15) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b00002738f,0000000000000000

1758: 16-07-28,16:34:27 Info:Inserted: PD 17(e0x00/s18)

1759: 16-07-28,16:34:27 Info:Inserted: PD 17(e0x00/s18) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027392,0000000000000000

1760: 16-07-28,16:34:27 Info:Inserted: PD 18(e0x00/s20)

1761: 16-07-28,16:34:27 Info:Inserted: PD 18(e0x00/s20) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027394,0000000000000000

1762: 16-07-28,16:34:27 Info:Inserted: PD 19(e0x00/s23)

1763: 16-07-28,16:34:27 Info:Inserted: PD 19(e0x00/s23) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027397,0000000000000000

1764: 16-07-28,16:34:27 Info:Inserted: PD 1a(e0x00/s22)

1765: 16-07-28,16:34:27 Info:Inserted: PD 1a(e0x00/s22) Info: enclPd=00, scsiType=0, portMap=00, sasAddr=500605b000027396,000000000000000

由于slot 21是配置了单盘RAID 0，当初始化时无法找到这个盘，RAID卡也就无法获知这里是否曾经有RAID组。这种情况RAID卡无法区分这个盘是被人为拔下来的(正常维护操作)还是硬盘故障不识别，也就不会再做告警。