INS-20702 Reported during 11gR2 Installation on getSharedPartitionListCVU [ID 1056195.1]

In this Document
  Symptoms
  Cause
  Solution
  References

---

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.

Applies to:

  Oracle Server - Enterprise Edition - Version: 11.2.0.1 and later   [Release: 11.2 and later ]
Information in this document applies to any platform.

Symptoms

INS-20702 reported during installation of 11gR2:

INFO: size estimation for Completeinstall is 3501.327449798584
SEVERE: [FATAL] [ INS-20702] Unexpected internal driver error
   CAUSE: A call to cluster verification utility failed.
   ACTION: Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag ''-ignoreInternalDriverError''..
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:1324

Installation error file located in $ORACLE_BASE/oraInventory/logs/installActions{$TIMESTAMP}.err  shows similar entries like following:

---# Begin Stacktrace #---------------------------
ID: oracle.install.commons.util.exception.DefaultErrorAdvisor:1324
oracle.install.driver.oui.etc.UnhandledDriverException: [INS-20702] Unexpected internal driver error
    at oracle.install.library.partition.PartitionInfoUnix. getSharedPartitionListCVU(PartitionInfoUnix.java:532)
    at oracle.install.library.partition.PartitionInfoUnix.getStorageType(PartitionInfoUnix.java:554)
    at oracle.install.library.partition.PartitionInfoUnix.isOCFS2Partition(PartitionInfoUnix.java:547)
    at oracle.install.ivw.crs.validator.InstallLocationValidator.validateForOCFS2(InstallLocationValidator.java:190)
    at oracle.install.ivw.crs.validator.InstallLocationValidator.validate(InstallLocationValidator.java:114)
    at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:178)
    at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:394)
    at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:607)
    at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:321)
    at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:261)
    at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:220)
    at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
    at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:72)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:650)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
    at java.lang.Thread.run(Thread.java:595)

---# End Stacktrace #-----------------------------

And output of "$TMP/CVU_11.2.0.1.0_grid/exectask.sh -getstinfo -getdiskinfo":

prvfexWrapText: unable to write the str data[RC:-2]
<CV_VRES>0</CV_VRES><CV_LOG>Exectask:getDiskInfo success</CV_LOG><CV_ERES>0</CV_ERES>

Cause

The issue is caused by bug 9329684

Solution

bug 9329684 is fixed in 11.2.0.2 and above, the workaround is to install with "-ignoreInternalDriverError" option.

References

BUG:8908868 - [INS-20702] UNEXPECTED INTERNAL DRIVER ERROR, CALL TO THE CVU FAILED
BUG:9329684 - INS-20702 REPORTED WHILE VERIFYING ORACLE BASE AND HOME LOCATION
NOTE:1056322.1 - How to Troubleshoot 11gR2 Installation Issue