Unified Call Management (UCM)统一通话管理组织结构摘要

Unified Call Management (UCM)统一通话管理组织结构摘要

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[CALL CENTER] 
1.call history
2.voip call
3.vedio call
4.general call setting

[GENERAL CALL SETTING]
1.caller id
2.call waiting
3.call divert
4.call barring
5.black list
6.auto redial
7.answer mode
8.voice speed dial
9.voice ip dial
10.call time display
11.call time reminder
12.auto quick end
13.caller picture
14.caller ringtone
15.caller video
16.line switch
17.close user group
18.text phone

[CALL DIVERT]
1.divert all voice calls
2.divert voice call if unreachable
3.divert voice call if no answer
4.divert voice call if busy
5.divert all vedio calls
6.divert vedio call if unreachable
7.divert vedio call if no answer
8.divert vedio call if busy
9.divert all datacalls
10.cancel all divert

[CALL BARRING]
1.outgoing calls
2.incoming calls
3.cancel all
4.change barring pw

[INCOMING CALLS]
1.all calls
2.annonymous
3.when roaming

[ANSWER MODE]
1.any key
2.auto

[CALL OPTION]
1.hold single
2.hold conference
3.retrieve single
4.retrieve conference
5.swap
6.conference
7.split
8.end single
9.end conference
10.end all
11.transfer
12.new call
13.phone book
14.SMS
15.sound recorder
16.background sound
17.mute
18.DTMF