Communications Management

 

Communications Management

 

Ensuring timely and appropriate project information, including its generation, collection, distribution, storage, retrieval, and ultimate disposition.  It consists of identifying stakeholders, planning communications, distributing information, managing stakeholder expectations, and reporting performance.

 

This plan should describe meetings and reports as well as the frequency and content of reports sent to senior management, stakeholders, and the client. It should also describe the frequency and agenda for regular and exception meetings, such as team status meetings and senior management project reviews.

 

Sample communication Matrix

What	Client	Customer	TeamMember A	TeamMember B
Formal status reports	monthly	quarterly	weekly	weekly
Phone calls and e-mail	as needed	as needed	as needed	as needed
Team meetings	minutes weekly	as needed	attends weekly	attends weekly
Status report on project website	daily	daily	daily	daily