Error Loading Radchart Image 问题及解决

http://www.telerik.com/community/forums/aspnet-ajax/ajax/error-loading-radchart-image.aspx

http://www.telerik.com/community/forums/aspnet-ajax/chart/error-loading-radchart-image-showing-red-x-and-error-message-popup.aspx

 

Hereis how RadChart works. When the page request is processed on the server, animage is created and saved in the session or in the TempImages folder, while an <img> tag is rendered in the page.The value of its ImgSrc attribute looks similar to this:

ChartImage.axd?UseSession=true&ChartID=26ebed38-fa6a-4aa8-8840-3cf1d770b4e8_chart_RadChart1&imageFormat=Png&random=084ed189-0e3c-47b3-8fad-83892cbf4202

When the browser requests the image, theChartHttpHandler is responsible for retrieving the image from the session stateand for serving it to the client. It also deletes the image from the session /filesystem and puts it in the cache with 5 minutes expiration time.

There might be different reasons for the errorthat you are getting:

·        ChartHttpHandler isnot configured correctly -- the problem will be persistent

·        Output caching withexpiration time larger that 5 minutes is deployed. Possible problems aredescribed in this forum post.

·        The image request isnot processed by the machine, which has processed the page request . Thesolution here would be to implement State server or SQL server session state mode or sticky session, ensuring that all the requests from one userwill be handled by the same machine.

An alternative solution involves disabling the sessionstate usage forthe chart. In this case you will need to provide a shared folder accessiblefrom all the machines in the web farm and map it as a virtual directory withinyour web application. Then set this folder as TempImagesFolder.