AWVS打开失败

打开AWVS,浏览器显示拒绝访问,以下记录排查过程


  • 查看3443端口是否已经被占用
    win+R打开任务管理器,netstat -ano查看端口占用情况,localhost:3443端口没有被占用

  • 查看acunetix服务是否已经启动
    任务管理器查看supervisor和database两个服务,发现supervisor服务没有启动在这里插入图片描述
    尝试启动该服务,再次打开AWVS发现还是无法访问。查看服务发现supervisor服务异常终止了

  • 查看日志排查异常
    AWVS\log\目录下supervisor.log文件

    2024-05-10T08:04:52.752+0800	info	rendering template	{"filename": "D:\\AWVS\\Acunetix\\broker\\nats-server.conf"}
    2024-05-10T08:04:52.761+0800	info	executing startup sequence
    2024-05-10T08:04:52.762+0800	info	starting up services
    2024-05-10T08:04:52.763+0800	info	starting process	{"task": "broker", "cmd": "D:\\AWVS\\Acunetix\\broker\\nats-server.exe -c D:\\AWVS\\Acunetix\\broker\\nats-server.conf"}
    2024-05-10T08:04:52.780+0800	info	process started	{"task": "broker", "pid": 8280}
    2024-05-10T08:04:52.781+0800	info	starting process	{"task": "backend", "cmd": "D:\\AWVS\\Acunetix\\24.3.240322155\\opsrv.exe --conf D:\\AWVS\\settings.ini"}
    2024-05-10T08:04:52.828+0800	info	process started	{"task": "backend", "pid": 8292}
    2024-05-10T08:04:52.828+0800	info	starting process	{"task": "integration service", "cmd": "D:\\AWVS\\Acunetix\\24.3.240322155\\integrations\\integrations.exe "}
    2024-05-10T08:04:52.875+0800	info	process started	{"task": "integration service", "pid": 8320}
    2024-05-10T08:05:07.961+0800	warn	process stopped	{"task": "backend"}
    

    服务启动后异常终止了
    AWVS\log\目录下backend.log文件

    2024-05-10 08:05:03,536: WARNING root set_restrictive_acl_on_dir_and_content not implemented
    2024-05-10 08:05:03,569: WARNING root set_restrictive_acl_on_dir_and_content not implemented
    2024-05-10 08:05:06,465: INFO service.master creating system proxy callback
    2024-05-10 08:05:06,471: INFO helpers.application.util Starting app, version: 24.3.240322155 [Windows] (gev:23.9.1)
    2024-05-10 08:05:06,477: INFO service.master Database version: 240200
    2024-05-10 08:05:06,478: INFO service.master starting backend
    2024-05-10 08:05:06,479: INFO service.master getting license
    2024-05-10 08:05:06,480: ERROR helpers.licensing Wvs not found at D:\AWVS\Acunetix\24.3.240322155\wvsc.exe
    2024-05-10 08:05:06,481: ERROR service.master error reading license Wvs not found
    2024-05-10 08:05:06,482: INFO helpers.application.util adjusting ca bundle...
    2024-05-10 08:05:06,482: INFO helpers.application.util settings ca value: None
    2024-05-10 08:05:06,607: INFO helpers.application.util ca bundle saved to: D:\AWVS\shared\win_ca_certs.pem
    2024-05-10 08:05:07,063: INFO root Updating scan and target statistics
    2024-05-10 08:05:07,291: INFO service.master creating system updater
    2024-05-10 08:05:07,293: ERROR helpers.licensing Wvs not found at D:\AWVS\Acunetix\24.3.240322155\wvsc.exe
    2024-05-10 08:05:07,294: ERROR root application failed with Wvs not found
    Traceback (most recent call last):
      File "wvs.py", line 895, in <module>
      File "wvs.py", line 227, in go_master
      File "helpers\updater\__init__.py", line 396, in first_run
      File "helpers\licensing\licenses\on_premise.py", line 211, in get_license
      File "helpers\licensing\__init__.py", line 389, in get_local_license
    Exception: Wvs not found
    

    日志错误显示Wvs未找到,也就是许可验证文件wvsc.exe丢失,在AWVS\24.3.240322155\目录下(目录名称应该跟安装版本有关)确实没有找到wvsc.exe文件
    从安装包中将wvsc.exe文件复制到该目录下,问题解决


遇到问题根据日志排查错误是个好习惯

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