If you have uninstalled Office 2007 from you system and rolled back to Office 2003, you may have the following error message when you try to configure a user account:
There was an error locating one of the items needed to complete this operation. It might have been deleted.
To fix it, go to the following location:
C: ->Program Files ->Common Files ->System ->MSMAPI ->1033
then delete the file "mapisvc.inf" and remove the profile in Outlook, then recreat the profile.
The mapisvc.inf was created by Office 2007 and was removed by uninstalling.
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