1. Install Windows Installer 3.1 (this version is for Win2K, XP, & 2K3)
[go to MS website and search for "windows installer service" & here's the link I selected]
http://g.msn.com/9SE/1?http://www.mi...=1&CS=AWP&SR=1
and installed it and it worked. It fixed whatever had been messed up with the Installer service.
2. Click START, and then click RUN.
3. In the OPEN box, Type msiexec /unreg, and then click OK
4. When this process is complete, click START, and then click RUN.
5. In the OPEN box, type msiexec /regserver, and then click OK.