install discoverer error:MEM_BAD_POINTER ERROR

REF:

D51WKDMP.EXE CAUSE MEM_BAD_POINTER ERROR

---

[@more@]

*** 03/03/05 01:07 am ***

For Customer Bugs

-----------------

Country where the TAR is logged : Japan Local

.

.

For Admin bugs -

Version & machine info

-------------------------------------------------

Admin Version :9.0.2.54.03

EUL Version : 5.0.2.0.0.0

Database Version :Oracle 9.2.0.0

.

client machine --

OS : Windows XP

OS version : SP2

browser type : Microsoft IE

browser version : 6.0

locale/lang : Japanese

.

Problem Description

-------------------

When I execute d51wkdmp.exe on WindowsXP ServicePack2 enviroment,

popup error message window come. But pushed ok button, workbook

dumpfile is create normaly.

WindowsXP SP1 and Windows2000 enviroment are noproblem.

.

< popup message window>

-------------------------------------

SmartHeap Library [X]

-------------------------------------

.

(X) MEM_BAD_POINTER

.

[ OK ] [ cancel ]

-------------------------------------

.

.

Generic/Port-specific findings:

-------------------------------

WindowsXP ServicePack2

.

Did you test with the latest version?

Tested drake

.

Server OS Client OS Discoverer RDBMS

Reproduce? and Ver and Ver version Version

---------- --------- --------- ---------- -------

Y WindowsXP SP2 10.1.2.45.46c

Y WindowsXP SP2 9.0.2.54.10

Y WindowsXP SP2 9.0.4.45.09

.

Available workarounds:

---------------------

Yes.

Even if the error comes out, workbook dump file is created correctlly.

It isn't possible to stop error message being displayed every time.

.

.

Reproducible Case (For All bugs)

--------------------------------

Only excecute d51wkdmp.exe without parameter and connection.

Ofcause can reproduce with parameters.

.

1.On WindowsXP ServicePack2

2.CD $ORACLE_HOME/bin

3.start d51wkdmp.exe

eg E:drake_homein>d51wkdmp.exe

.

Additional Information and logs

-------------------------------

*** 03/03/05 09:43 pm *** (CHG: Asg->NEW OWNER)

*** 03/03/05 09:43 pm ***

*** 03/03/05 10:19 pm *** (CHG: Sta->11 Asg->NEW OWNER)

*** 03/03/05 10:19 pm ***

*** 03/03/05 10:24 pm *** (CHG: Asg->NEW OWNER)

*** 03/06/05 11:16 pm *** (CHG: Asg->NEW OWNER)

*** 03/07/05 01:11 am *** (CHG: Asg->NEW OWNER)

*** 03/07/05 01:11 am ***

*** 04/08/05 06:53 am *** (CHG: Pri->2)

*** 04/08/05 06:53 am ***

4288655.996. This is a highly escalated cust that would like this bug

escalated.

.

Workaround provided to use a Win 2000 pc (which worked)is not acceptable as

they are primarily an XP desktop company. Need to have this issue resolved on

XP.

*** 04/08/05 07:23 am ***

*** 04/08/05 09:08 am ***

*** 04/08/05 12:57 pm *** ESCALATED

*** 04/08/05 12:57 pm ***

*** 04/11/05 07:15 am *** (CHG: Sta->32 Asg->NEW OWNER)

*** 04/11/05 07:15 am ***

There is no issue with the Discoverer code. Problem is with the XP Sp2 patch.

One easy workaround is that

1>If you've installed SP2 and are seeing this problem, and if you don't need

support for East Asian languages, right-to-left languages, etc, uncheck the

box(es) in the Regional and Language Options applet and follow the

instruction for uninstalling (a reboot may be required).

.

*** 04/11/05 11:49 am *** (CHG: Sta->11)

*** 04/11/05 11:49 am ***

Onsite Oracle consultant stated the following:

SP2 provides enough security and other features not to be deinstalled. It

seems that the software should be working with the operating system, not

other way around. If you could share this message with the Development, I

would appreciate that.

*** 04/11/05 08:13 pm ***

*** 04/12/05 04:18 am *** (CHG: FixBy->10.1.2 DevPri->1)

*** 04/12/05 04:18 am *** (CHG: Fixed->10.1.2.99)

*** 04/12/05 04:18 am *** (CHG: Sta->80)

*** 04/12/05 04:18 am ***

*** 04/12/05 11:17 am *** ESCALATION -> CLOSED

*** 04/12/05 03:06 pm ***

*** 04/12/05 03:11 pm ***

*** 04/20/05 06:13 am *** (CHG: Fixed->10.1.2.99.09)

*** 04/20/05 07:59 am ***

Update from onsite consultant:

I need resolution of this TAR by Thursday, 4/21/05. If the Development cannot

achieve that, I need to know as soon as possible, so I could plan a follow up

handling of this matter.

Cheers,

Janusz Muszak

Advanced Technology Services

Oracle USA, Inc.

*** 04/26/05 07:40 am ***

Update

======

Janusz Muszak has updated the SR and stated the patch has resolved this issue

on Disco 4.1.48.08. Thx for the assistance.

*** 06/20/05 05:59 am *** (CHG: Sta->90)

*** 07/26/05 07:43 am *** (CHG: Fixed->10.1.2.51)

*** 09/02/05 03:09 am ***

*** 09/02/05 10:53 am ***

]]D51WKDMP.EXE CAUSE MEM_BAD_POINTER ERROR ON TREMINATION

*** 12/01/05 09:09 pm *** (CHG: FixBy->10.1.2.2)

*** 12/01/05 09:09 pm *** (CHG: Fixed->10.1.2.2)

*** 01/27/06 04:00 am *** (CHG: Sta->74)

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