win10程序员必备工具_与客户沟通的10种必备工具

win10程序员必备工具

Communicating your clients is a necessary evil of contract web development, design, programming, writing, or any other freelance art form. Some clients are great — they communicate what they need very clearly from the get-go and things go smoothly from spec through to delivery. Others, though, will make you want to pull out your hair in frustration. Our round up of ten must have web-based tools below will help you communicate with either type of client, and generally make things easier on you and help you keep your sanity. As always, if you have any other suggestions for apps that you use, please let us know in the comments.

与客户进行沟通是合同网络开发，设计，编程，编写或任何其他自由艺术形式的必然邪恶。 一些客户很棒-他们从一开始就非常清楚地传达他们的需求，并且从规格到交付过程都顺利进行。 但是其他人会让您沮丧地拔头发。 我们的十个汇总必须具有以下基于Web的工具，这些工具将帮助您与任一类型的客户端进行通信，并通常使您的工作更轻松，并帮助您保持理智。 与往常一样，如果您对使用的应用有其他建议，请在评论中告知我们。

Backpack, a great application from 37signals, is probably where you should start. It’s a must have too for any freelancer’s arsenal that allows you to keep everything together. You can organize all the details of a client project on a Backpack page and then share that page with your client to keep them in the loop about what’s happening. You can even give them edit permissions so they can make changes or give you feedback as the project progresses.

背包 (37signals的一个很好的应用程序)可能是您应该开始的地方。 对于任何自由职业者来说，这也是必须的，它使您可以将所有内容保持在一起。 您可以在“背包”页面上组织客户项目的所有详细信息，然后与您的客户共享该页面，以使他们了解正在发生的事情。 您甚至可以授予他们编辑权限，以便他们可以在项目进行时进行更改或提供反馈。

A Y Combinator startup from a team of ex-Googlers that launched today with a good deal of fanfare, EtherPad enables dead-simple collaborative writing. Users can write together on the same document, in real time and see what every other party collaborating changes as they change it. It’s a great app that can be used along with Skype for hashing out project specifications with clients. Make sure you have all the details right from the start and avoid headaches down the road.

AY Combinator是由前Google员工团队创立的 ， 如今已大张旗鼓地推出， EtherPad可实现简单的协作写作。 用户可以实时一起写在同一文档上，并查看彼此合作的各方在更改文档时进行了哪些更改。 这是一个很棒的应用程序，可以与Skype一起使用，与客户哈希出项目规范。 确保从一开始就掌握所有细节，并避免日后头痛。

Sometimes, you need to share more than a simple text document with a client. Maybe you need to walk a client through changes made to their app, train them up on how to enter content into that new CMS, or show them a presentation of logo design pitches. Whatever the reason, when you need to demo something, you need Dimdim, a robust, open source screen sharing and web meeting application.

有时，您需要与客户共享多个简单文本文档。 也许您需要引导客户完成对其应用程序所做的更改，培训他们如何将内容输入到新的CMS中，或者向他们展示徽标设计建议。 无论出于何种原因，当您需要演示某些东西时，都需要Dimdim ，它是一个健壮的开源屏幕共享和Web会议应用程序。

Often times, during a project you’ll need to send files back and forth with a client. Email is no good for larger files, and a private FTP server might be over your client’s head. We like senduit for passing files back and forth. It’s super simple and has a generous 100mb limit. Files are destroyed after a set period of time (30 minutes to one week) so you don’t have to worry about private client information leaking out.

通常，在项目期间，您需要与客户端来回发送文件。 电子邮件不利于存储较大的文件，并且专用FTP服务器可能在您的客户的头上。 我们喜欢senduit来回传递文件​​。 它非常简单，并且具有100mb的慷慨限制。 文件会在设定的时间段(30分钟到一周)后销毁，因此您不必担心私人客户端信息会泄漏出去。

When you’re working with multiple clients, it is easy to lose track of what needs doing. RememberTheMilk is one of the original to-do list web apps and remains one of the best. It’s simple, easy to use, works across a variety of platforms, and lists can be shared with clients so they can be kept abreast of your progress or add or clarify items if necessary.

当您与多个客户一起工作时，很容易忘记需要做什么。 RememberTheMilk是原始的待办事项列表Web应用程序之一，并且仍然是最好的应用程序之一。 它简单，易用，可在各种平台上运行，并且可以与客户共享列表，因此他们可以随时了解您的进度，或者在必要时添加或澄清项目。

One thing you’ll definitely want to take pains in communicating to your clients is how much you work you’ve completed and how long it took you to get it done. We recommend Harvest, a time-tracking application that also handles the invoicing and billing of your clients. If you make it a point to tie time tracking into other client communications, they’ll never expect that they owe you less than they do.

与客户沟通时，您肯定会不厌其烦地做一件事，就是您完成了多少工作，以及花费了多长时间才能完成。 我们建议您使用Harvest ，这是一个时间跟踪应用程序，还可以处理客户的发票和账单。 如果您将时间跟踪与其他客户交流联系在一起，那么他们永远也不会期望他们欠您的钱比他们少。

Faxing maybe a fairly old school method, but sometimes it’s still necessary (as in, for faxing signed contracts). If you only fax very occasionally, it might not make sense to invest in a fax machine. Instead, use FaxZero to send faxes for free. If you need to receive them as well, use jConnect to do that for free.

传真可能是一种相当古老的学校方法，但是有时仍然有必要(例如，以传真方式签署合同)。 如果您仅偶尔发送传真，则投资传真机可能没有任何意义。 而是使用FaxZero免费发送传真。 如果还需要接收它们，请使用jConnect免费进行。

Now that you’re doing all this communicating, you’ll need to keep track of who you’re communicating with, what was said, and who needs to be called back. Highrise, another application from 37signals, is great for keeping track of everyone. It’s a customer relationship manager and address book tool that’s designed around the concept of tying tasks to people (i.e., “I have to reply to an email from Professor X, re: my beef with Wolverine”).

现在，您正在进行所有这些交流，您将需要跟踪与谁交流，说了什么以及需要回叫谁。 Highrise是37signals的另一个应用程序，非常适合跟踪每个人。 这是一个客户关系管理器和地址簿工具，围绕将任务与人联系的概念而设计(即“我必须回复X教授的电子邮件，例如：我与金刚狼的牛肉”)。

This one is for designers. Emailing concepts back and forth with clients, and waiting on their reply for feedback is clumsy. It leads to confusing emails like, “I like this part of Concept A, but this part of Concept B. If you could merge Concept A with Concept C, and use the colors from Concept B, I think we’d be closer.” Ahh! Enter ConceptShare, a web application specifically created to get feedback on designs, keep it organized, and make it easier to collaborate on design projects. Keep your client involved in the feedback process every step of the way and eliminate headaches (and up your chances of scoring repeat business!).

这是给设计师的。 与客户来回发送电子邮件概念，并等待他们的答复以获取反馈是笨拙的。 这会导致电子邮件混乱，例如：“我喜欢概念A的这一部分，但是概念B的这一部分。如果您可以将概念A与概念C合并，并使用概念B的颜色，我想我们会更加接近。” 啊！ 输入ConceptShare ，这是一个专门创建的Web应用程序，用于获取有关设计的反馈，保持组织有序并使其更易于在设计项目上进行协作。 让您的客户参与反馈过程的每一步，并消除头痛(并增加赢得重复业务的机会！)。

For those who work on large projects, senduit might not cut it for passing files back and forth. If you’re buried in files from clients, you need an asset management application like Fluxiom. Fluxiom is a super slick web-based asset manager that great for working with large, sprawling projects that have a lot of pieces to keep under control.

对于那些从事大型项目的人来说，senduit可能不会削减它来回传递文件​​的空间。 如果您埋藏在来自客户端的文件中，则需要诸如Fluxiom之类的资产管理应用程序。 Fluxiom是基于Web的非常出色的资产管理器，非常适合处理庞大且庞大的项目，这些项目需要控制很多部分。

翻译自: https://www.sitepoint.com/10-must-have-tools-for-communicating-with-clients/

win10程序员必备工具