小米手环3一天掉电10%
When you have a rather new laptop, the last thing you want to experience is a problem with the battery. But what do you do if it happens? Today’s SuperUser Q&A post offers up some advice for a frustrated reader.
当您有一台比较新的笔记本电脑时，您要体验的最后一件事就是电池问题。 但是，如果发生这种情况该怎么办？ 今天的“超级用户问答”帖子为沮丧的读者提供了一些建议。
Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites.
今天的“问答”环节由SuperUser提供，它是Stack Exchange的一个分支，该社区是由社区驱动的Q＆A网站分组。
Image courtesy of Intel Free Press (Flickr).
图片由Intel Free Press(Flickr)提供 。
问题 (The Question)
SuperUser reader user285oo6 wants to know how his laptop’s battery can be dead even though it was fully charged the day before:
SuperUser阅读器用户285oo6想知道即使前一天充满电，笔记本电脑的电池也可能没电了：
My laptop is nine months old and I use the laptop’s battery power sparingly since I have it connected to a power outlet most of the time. This problem just started four days ago and, as of this post, my laptop is only running on outlet power, so there is no question about the battery wearing out.
我的笔记本电脑已经使用了9个月，由于大部分时间我都将笔记本电脑的电池连接到电源插座，因此我很少使用它的电池电源。 这个问题是四天前才开始出现的，截至本文发布之时，我的笔记本电脑仅在使用插座电源时运行，因此毫无疑问，电池已耗尽。
Every night the battery is fully charged at 100 percent, yet the next morning it shows a “3 Hours 18 Minutes Until the Battery is Fully Charged” message when I turn it on.
每天晚上，电池以100％充满电，但是第二天早晨，当我打开电池时，它会显示“ 3小时18分钟，直到电池充满电 ”消息。
I had tried running the Dell eSPA Diagnostics, but was unable to access it on Windows 10 (at that time). When I asked about the problem in the Dell community forums, their response was to use the online diagnostic scan. The online diagnostic scan would not complete when I tried it (it failed after one hour).
我曾尝试运行Dell eSPA Diagnostics ，但当时无法在Windows 10上访问它。 当我在Dell社区论坛中询问问题时，他们的回答是使用在线诊断扫描。 尝试时，在线诊断扫描无法完成(一小时后失败)。
After a round of fresh updates for my Windows 10 system, I was finally able to get the ePSA Diagnostic Scan to work and it passed. The thermal information for the CPU Thermistor was 52 degrees Celsius, but things did not fully shut down even after a complete turn-off. I just learned this recently when my laptop bag was hot and when I removed the laptop from the bag, it was showing a yellow status light for the battery (even after doing a complete shut down).
在对Windows 10系统进行了一系列新的更新之后，我终于能够使ePSA诊断扫描正常工作并通过了。 CPU热敏电阻的热信息为摄氏52度，但即使完全关闭电源也无法完全关闭。 我最近刚在笔记本电脑包很热并且从笔记本电脑包中取出笔记本电脑时了解到了这一点，它的电池状态指示灯呈黄色(即使在完全关闭后也是如此)。
What exactly is going on here?
这到底是怎么回事？
答案 (The Answer)
SuperUser contributor Jamie Hanrahan has the answer for us:
超级用户贡献者Jamie Hanrahan为我们提供了答案：
Batteries can and do fail for all kinds of reasons. The most likely explanation here is that your battery has developed a weak cell. This can happen even with relatively new batteries after very little use, particularly if the laptop’s configuration is such that the battery is kept warm by the rest of the laptop.
电池可能由于各种原因而确实发生故障。 此处最可能的解释是您的电池电量不足。 即使在很少使用后使用相对较新的电池，也可能发生这种情况，尤其是在笔记本电脑的配置使其余笔记本电脑保持温暖的状态下。
The only practical cure is to replace the battery. Since your laptop is only nine months old, it may be covered by warranty.
唯一可行的解决方法是更换电池。 由于您的笔记本电脑只有9个月的使用寿命，因此可能在保修范围内。
It is possible that the charge management hardware for your laptop is at fault. This would clearly be a warranty issue as well. In any case, the only way to really diagnose it is to try a different battery. Sorry about that, but it happens.
您的笔记本电脑的充电管理硬件可能有故障。 这显然也是保修问题。 无论如何，真正诊断它的唯一方法是尝试使用其他电池。 抱歉，但是发生了。
Special Note
特别说明
You can also generate a battery health report using the instructions from our article here:
您还可以按照此处的文章说明生成电池状态报告 ：
How to Generate a Battery Health Report on Windows 8 or Windows 10
如何在Windows 8或Windows 10上生成电池运行状况报告
Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.
有什么补充说明吗？ 在评论中听起来不错。 是否想从其他精通Stack Exchange的用户那里获得更多答案？ 在此处查看完整的讨论线程 。
小米手环3一天掉电10%
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