Applying QuickFix For Dedicated Client Using OPatch on Siebel 8.1.1.9 causes an error

Applies to:

Siebel CRM - Version 8.1.1.9 [23016] and later
Information in this document applies to any platform.

Description

 Applying dedicated client specific on Siebel 8.1.1.9 is unsuccessful.

Occurrence

 It has occurred when applying QF0101001 (BugID 15981157) and QF0001001(BugID 15950892) on Siebel 8.1.1.9 release.

 

Symptoms

Running prerequisite checks...

ApplySession failed: ApplySession failed to prepare the system. Java heap space

System intact, OPatch will not attempt to restore the system

OPatch failed with error code = 73

Workaround

 In order to resolve this behavior, please make following changes:

  1. Open command prompt, Start > Run > CMD
  2. Set ORACLE_HOME=c:\sia81\Client_1 (Assuming Dedicated client is installed under c:\sia81\Client_1 folder in this example)
  3. Navigate to $ORACLE_HOME\Opatch e.g. c:\sia81\Client_1\Opatch
  4. Due to bug 16087431, modify opatch.bat with workaround shown below and save the file.

       :CALLOPATCHNODEBUG 
           %JAVA% -Xms64m -Xmx512m –cp

         See the example below how should appear CALLOPATCHNODEBUG after the change:

         :CALLOPATCHNODEBUG


          %JAVA% %JAVA_VM_OPTION% %JRE_MEMORY_OPTIONS% -Xms64m -Xmx512m -cp "%BASE%\ocm\lib\emocmutl.jar;%BASE%\ocm\lib\emocmclnt.jar;%CP%\OraInstaller.jar;%CP%\OraPrereq.jar;%CP%\share.jar;%CP%\srvm.jar;%CP%\orai18n-mapping.jar;%CP%\xmlparserv2.jar;%BASE%jlib\opatch.jar;%BASE%jlib\opatchutil.jar;%BASE%jlib\opatchprereq.jar;%BASE%jlib\opatchext.jar;%BASE%jlib\opatchfmw.jar;%BASE%jlib\opatchactions.jar;%WEBLOGIC_CLASSPATH%;.\;." -DOPatch.ORACLE_HOME=%OH% -DOPatch.DEBUG=%DEBUGVAL% -DOPatch.RUNNING_DIR=%BASE% -DOPatch.MW_HOME=%MWH% -DOPatch.WL_HOME=%WL_HOME% -DOPatch.COMMON_COMPONENTS_HOME=%COMMON_COMPONENTS_HOME% %OCM_SERVICE% oracle/opatch/OPatch %PARAMS%

     5. Run opatch apply command to install QF

        C:\sia81\Client_1\Opatch\Opatch apply C:\Siebel_Patch_Image\8.1.1.9.qf0101001\Windows\Client\Siebel_Web_Client

        After a while, you will see following message:

        Verifying the update...

        Inventory check OK: Patch ID 8119230160101001 is registered in Oracle Home inventory with proper meta-data.

        Files check OK: Files from Patch ID 8119230160101001 are present in Oracle Home.

        OPatch succeeded.

    6. Verify whether QuickFix is applied successfully by running command:

        C:\sia81\Client_1\Opatch\Opatch lsinventory

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