google a solution for Mozilla: have fun! yay...found a fix!!! here's the process for future reference. go to the firefox cofiguration by typing "about:config" in the adress bar. then right-click anywhere, and go to "new-->string". for the preference name, type... network.protocol-handler.app.rtsp for the value, just type in the path to the executable...but in my case, the exe cutable was located in "/usr/local/bin", so i just typed it's name... hxplay now whenver i click the link, the helix player pops up and plays it, instead of getting the error :) i'll also rename the thread so it'll be easier for troubleshooters to find