1.1 Taking a closer look at BPM(仔细观察BPM)
We already mentioned a couple of times that BPM covers a wide spectrum. And that’s because BPM has a high goal that can be summarized as improving processes continuously and promoting efficiency and effectiveness. You can imagine that it covers a lot of different roles and players, including management, end users, business analysts, information analysts, architects, developers and system controllers, to be able to succeed in achieving these goals.
我们已经几次到BPM涵盖了广泛的范围。那时因为BPM具有很高的目标,简而言之,它能持续改进流程,并且提升有效性和效率。你可以想象它不同的角色和玩家,包括管理,最终用户,业务分析师,信息分析师,架构师,开发人员和系统控制师。他们能够成功地完成这些目标。
Goals like promoting efficiency and effectiveness are typical targets that the management of an organization tries to achieve. BPM can be regarded as a management discipline and therefore it’s obvious that these kind of goals are part of the targets set by implementing BPM. In this book we don’t focus on the management side of BPM, although we fully comprehend the importance of it. We’ll focus on the technical aspects of BPM with process ngines and business process management suites, which we’ll discuss in more detail in section 1.2.
像提升效率和有效性的目标是一个组织孜孜以求的目标。BPM可以作为管理学科,显然通过实现BPM,这些目标是目标集的一部分。本书将不关注BPM的管理方面,尽管我完全理解它的重要性。我们将关注BPM的技术方面,流程引擎以及流程 管理套件,我们将在1.2 节详细论述。
Our starting point and the central component within BPM is a business process. Simple examples of business processes are a vacation request process, or a book order process. Such a process consists of several activities that eventually result in you receiving a vacation request confirmation or the book you bought. Let’s look at an example book order process in figure 1.1.
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