BBSA执行Virtual Guest Job作业超时

状况：

 

当通过BBSA进行虚拟机克隆时，Vcenter里面虚拟机创建完成，但是作业不会停止，1小时候作业失败，虚拟机回收。

 

agent日志：

 

[31 十月 2012 12:23:32,567] [Thread-928] [INFO] Response returned 
[31 十月 2012 12:29:50,541] [Thread-30] [INFO] Processing delete asset : win2k3 of type : BMC_VMware_VirtualMachine 
[31 十月 2012 12:30:05,580] [Thread-30] [INFO] Deleted the virtual machine win2k3 
[31 十月 2012 12:30:15,595] [Thread-30] [ERROR] Commit failed 
com.bladelogic.om.virtualization.vmware.VMException: VM deploy from template failed
	at com.bladelogic.om.virtualization.vmware.VMWareWebService.monitorEventState(VMWareWebService.java:5948)
	at com.bladelogic.om.virtualization.vmware.deploy.VirtualMachineCustomizationDeployer.waitForCustomizationToComplete(VirtualMachineCustomizationDeployer.java:104)
	at com.bladelogic.om.virtualization.vmware.deploy.VirtualMachineCustomizationDeployer.deploy(VirtualMachineCustomizationDeployer.java:69)
	at com.bladelogic.om.virtualization.vmware.VMWareDeployService.doDeploy(VMWareDeployService.java:535)
	at com.bladelogic.om.virtualization.vmware.VMWareDeployService.commit(VMWareDeployService.java:273)
	at com.bladelogic.om.virtualization.vmware.VMWareDeployService.deploy(VMWareDeployService.java:159)
	at com.bladelogic.om.virtualization.vmware.facade.VMWareDelegate.processRequest(VMWareDelegate.java:267)
	at com.bladelogic.om.virtualization.vmware.launcher.VMWareServiceLauncher.processRequest(VMWareServiceLauncher.java:84)
[31 十月 2012 12:30:15,595] [Thread-30] [ERROR] exception while processing request 
[31 十月 2012 12:30:15,595] [Thread-30] [INFO] Response returned 

 

作业报错：

 

"Error returned from plug-in ; Plug-in: /BMC_VMware_VirtualInfrastructureManager_win64 ; Plug-in function: blAsset_PutAll ; Plug-in asset: BMC_VMware_VirtualMachineTemplate:<server>:/Templates/<template name> ; Plug-in error code: 100 ; Plug-in error message: Internal error occurred. Index: 1, Size: 1 Please refer agent log for additional details"

 

BBSA调用Vcenter创建虚拟机流程：

 

通过BBSA创建虚拟机，发送指令给Vcenter，当正常情况下执行完Customization task，虚拟机创建完成。在整个创建过程中BBSA会根据Event的信息判断虚拟机是否创建完成，当获取到 'Customization Completed' 信息作业结束。如果在该过程中，无法获取或者出现网络问题，信息提取时间约为1个小时，1小时以后作业失败，虚拟机回收。

 

解决方案：

 

针对该问题可以从一下三个方面进行检查：

 

1.虚拟机的vmare tools是否安装成功

2.BBSA与Vcenter之间的网络连接是否正常

3.检查event信息是否正常

 

如果希望作业失败不回收虚拟机，可以通过修改一下配置实现：

rollback-for-vm-on-customization-fail=false