CRM TABLE

COMM_PRODUCT :          Products
CRMC_T077D :              customer account groups
CRMD_ORDERADM_H     (for header) CRMD_ORDERADM_I (Item data)
CRMD_ORDERADM_H     Business Transactions CRM
CRMD_ACTIVITY_H     Activity
CRMD_OPPORT_H         pportunity
BUTOO :            Customer details
BUT001            BP:         General data II
BUT100            BP:         Roles
BUT150            BP relationship: Attribute table (test different
BUT_HIER_TREE       Business Partner Group Hierarchy
CDBC_T_PRODUCTID     Mapping:   Product Id
CDBD_ORGMAN             Business transaction - organizational unit -set
COMC_PRODUCT        General Product Settings
COMC_R3_FIELDS        Assignment of R/3 material master fields to CFOP
COMM_CATEGORY          Category
COMM_CFGMAT       Basic Data for Materials
COMM_HIERARCHY      Category Hierarchy
COMP_TYPES            Hierarchy Tool: Comparison Type Check
Table
CRMC_CPRICPROC Customer Pricing Procedures
SMOKVBEZ15 Assignment employees to positions

CRMMLSGUID: GUID entry (should match GUID in CRMPRLS)
CRMM_BUT_CUSTNO : Also GUID table (GUID here should match GUID in R/3 table CRMKUNNR)
SMOFSUBTAB : Mapping & Parameters
SMOFDSTAT : Download Monitor (R4AM1)
SMOFFILTAB : Filters (Should match filters in R3AC1 & R/3 Table CRMFILTAB)

SMOFOBJECT Definition of Objects for Download
SMOFOBJPAR Parent Objects of an Object in Table
SMOFPARSFA Middleware Parameter
SMOFQFIND Queue Finder Table for MW-Queue finder
SMOFTABLES Definition of Tables for Download

BUT000 : BP: General data
Contains Business Partner Number, Partner Category, Partner Type, First Name, Last Name etc.

BUT020 BP: Addresses
BUT050 BP relationships/role definitions: General data
Contains Relationship, Partner Number (PARTNER1), Relationship Category
BUT051 BP Relationship: Contact Person Relationship
Similar to BUT050 , additionally contains Contact Person’s Address data
BUT0BK Business Partner: Bank Data & Details
BP Number, Bank Key, Bank Country Key, Bank Account Number
BNKA Bank Master Data
BUT100 BP: Roles
ADR2 Telephone Numbers (Business Address Services)
ADR6 SMTP Numbers (Business Address Services)
Contains Email – Id of the BP.
ADRC Addresses (Business Address Services)
BP’s Complete Address Details- City, Country, Post Code, District, Street, Title No Etc
TSAD3T Table containing the Title text against a Title No.
COMM_PRODUCT Master Table for Product
CRMM_BUAG Master table for Business Agreement
CRMM_BUAG_H Header Data for Business Agreement such as Tax Category, Tax Characteristic, Form key, Business Agreement Class. Data in this table correspond to ISU CRMD_ORDERADM_H Contains the Header Information for a Business Transaction.
Note:
1. It doesn’t store the Business Partner
responsible for the transaction. To
get the Partner No, link it with
CRM_ORDER_INDEX.
2. This table can be used for search
based on the Object Id(Business
Transaction No).
CRMD_CUSTOMER_H Additional Site Details at the Header Level of a Business Transaction
CRMC_PROC_TYPE Master table Business Transaction Type
CRMC_PARTNER_FCT Definition of Partner Functions
SCPRIOT Priorities for Activities with priority text.
CRMC_PROC_TYPE_T Text for a transaction type
CRMC_ACT_OBJ_T Objective Number and Text for Activities
TJ30T All the status code and text
CRMC_PR_ASSIGN : Transaction Type and its Transaction Type Object.
IBIB : Installed Base/Ibase
IBIN : Installed Base Components

 

CRMCxxxx = Customising
CRMTxxxx = Customising
CRMDxxxx = transactional


BUT* = Customer Master
BUT000 = ~KNA1 Customer Master General Data
BUT020 = Address Link Table
ADRC = Address Details (Master Data)
ADRV = Address Details (unique to orders)

CRMC_PARTNER_FT = Partner function Description
PRCD_COND = Pricing Conditions
CRM_JEST = Status Table

COMM_PRODUCT = Materials General Table

SCATTSEG = Valid from/ Valid to

CRMD_ORDERADM_H = Document Header Table
CRMD_ORDERADM_I = Document Line item Table

CRMD_LINK = 连接到与order相关的其他信息数据表的guid
如: CRMD_PARTNER 是order相关的partner,但表有自己的guid,这些guid在crmd_link中都关联到order header的guid上,所以crmd_link是order的表关系中心,其中的字段:

GUID_HI = Header/ Line item Guid
OBJTYPE_HI:
‘05’ = Header
‘06’ = Line item

GUID_SET = Subset GUID
OBJTYPE_SET:
‘07’ = Partners
‘11’ = Sales
‘21’ = Orgman
‘29’ = Subject


CRMD_SALES = Sales Data
(reference data)

CRMD_SHEDLIN = Schedule Line item

CRMD_ORGMAN = Organisational Data

CRMD_PRODUCT_I = Line item product detail
PROCESS_QTY_UNIT (EUR)

Example: You want to list all complaints that partner no 31 appears as a header partner, and the partner functions:

Select PARTNER_GUID from the table BUT000.

Get all instances of that partner in the order/partner table:

Select GUID PARTNER_FCT from CRMD_PARTNER
Where PARTNER_NO = BUT000-PARTNER_GUID.

Then get the order guid from the link table:

Select GUID_HI from CRMD_LINK
Where GUID_SET = CRMD_PARTNER-GUID.

Get the Order No:

Select OBJECT_ID from CRMD_ORDERADM_H
Where GUID = CRMD_LINK-GUID_SET.

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CRM客户管理系统是一种用于管理客户、提高客户满意度和实现组织目标的软件系统。MySQL作为一种流行的关系型数据库管理系统,可用于构建CRM客户管理系统。 MySQL设计中,首先需要设计数据库模型,定义系统中的实体和它们之间的关系。例如,可以定义客户、销售员、产品、订单等实体,它们之间的关系可以是一对一、一对多或多对多的关系。 接下来,需要设计数据表,将实体中的属性映射到数据表上。例如,客户实体可以映射到一个名为“customers”的数据表上,包含客户名、地址、电话等属性。同样地,订单实体可以映射到一个名为“orders”的数据表上,包含订单号、客户ID、产品ID等属性。 在MySQL中,可以使用SQL语言编写数据定义语言(DDL)语句创建数据表,例如: CREATE TABLE customers ( id INT(11) NOT NULL AUTO_INCREMENT PRIMARY KEY, name VARCHAR(255) NOT NULL, address VARCHAR(255) NOT NULL, phone VARCHAR(255) NOT NULL ); CREATE TABLE orders ( id INT(11) NOT NULL AUTO_INCREMENT PRIMARY KEY, customer_id INT(11) NOT NULL, product_id INT(11) NOT NULL, quantity INT(11) NOT NULL, price DECIMAL(10,2) NOT NULL, FOREIGN KEY (customer_id) REFERENCES customers (id), FOREIGN KEY (product_id) REFERENCES products (id) ); 最后,需要编写业务逻辑代码,管理数据库中的数据,例如查询客户信息、创建订单等操作。在MySQL中,可以使用SQL语言编写数据操作语言(DML)语句,例如: SELECT * FROM customers WHERE name = 'John'; INSERT INTO orders (customer_id, product_id, quantity, price) VALUES (1, 2, 3, 99.99); 综上所述,MySQL可以用于设计CRM客户管理系统,通过数据库模型、数据表和业务逻辑代码实现客户信息的管理。
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