easyconnect(mac版)总是初始化问题

遇到问题，首先通过现有的线索进行排查和尝试，如果简单的方法没法解决的时候，我们就需要通过一些特殊手段进行定位了。

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背景

在某一次对mac系统升级并做了一些优化，删除了很多无用的软件，随后无法使用easyconnect 连接公司内网，操作时总是提示The times to init ECAgent

当时自己也没在意，以为是系统版本问题，之后也找公司IT协助排查，也没有查到具体原因

在排查过程中我也是经历了由浅入深的一个过程，在此做个记录。

第一次排查-通过提示

根据easyconnect弹出的提示信息"初始化失败，请尝试重新安装！"，我首先将软件卸载并清除所有本地数据后重新安装，发现还是提示相同的信息。

再将错误信息复制到百度中，发现最先出现的是Easyconnect “初始化失败，请尝试重新安装！”

当中的答案主要为安装官方的补丁，但是当我安装相应补丁后，还是一样的问题。后来又看到通过升级浏览器插件解决初始化失败请重新安装，按照提示操作后问题依旧，最终不得不放弃。

第二次排查-通过日志

尽管第一次排查无疾而终，但是在第一次排查中，有人贴出了easyconnect的运行日志，顿时想到能否通过日志来查看软件运行时的错误信息，最终在easyconnect 软件包路径/Applications/EasyConnect.app/Contents/Resources/logs下找到了日志如下

[2020-11-24 19:00:30] [INFO] [https_com]-The times to init ECAgent: 5
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54530
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54530 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54541
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54541 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54552
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54552 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54563
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54563 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54574
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54574 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54585
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54585 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54596
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54596 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54607
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54607 cannot be accessed
[2020-11-24 19:00:34] [INFO] [https_com]-testing port:54530
[2020-11-24 19:00:34] [INFO] [https_com]-GetRequest /ECAgent?op=InitECAgent
[2020-11-24 19:00:34] [WARNING] [https_com]-port:54530 cannot be accessed
[2020-11-24 19:00:34] [ERROR] [https_com]-no port accessed
[2020-11-24 19:00:34] [INFO] [https_com_controller]-Received ec_event: https_init_error

 
最后根据这个提示开启了与深信服相关的两个自启动项com.sangfor.EasyMonitor.plist和com.sangfor.ECAgentProxy.plist，重新打开easyconnect 后问题解决！