如何成为合格的QA或测试经理？_manok_新浪博客

What makes a good QA or Test manager?
A good QA, test, or QA/Test(combined) manager should:

• be familiar with the software development process
• be able to maintain enthusiasm of their team and promote a positive atmosphere, despite what is a somewhat 'negative' process (e.g., looking for or preventing problems)
• be able to promote teamwork to increase productivity
• be able to promote cooperation between software, test, and QA engineers
• have the diplomatic skills needed to promote improvements in QA processes
• have the ability to withstand pressures and say 'no' to other managers when quality is insufficient or QA processes are not being adhered to
• have people judgement skills for hiring and keeping skilled personnel
• be able to communicate with technical and non-technical people, engineers, managers, and customers.
• be able to run meetings and keep them focused

 如何成为合格的QA或测试经理？

一个合格的QA、测试或QA/测试（组合）经理，将包括下面能力：

1、熟悉软件开发流程；

2、具有能够使团队保持热情和积极向上气氛的能力，尽管团队让人感觉可能是有些“否定或消极”的过程（例如：查找或预防问题）；

3、能够提高团队的生产力；

4、能够促进软件开发人员、测试人员和QA工程师之间的协作和沟通；

5、在QA的过程改进中有熟练的外交技巧；

6、在质量不满足要求或QA过程执行不坚决时，要有经受住压力并对其他经理说“不”的能力；

7、要有对招聘的员工进行判断和保持员工具有熟练技能的能力；

8、有与技术人员和非技术人员、工程师、经理和客户的沟通能力；

9、有组织会议并使参与人员投入会议的能力。