oracle-053,Oracle 11G OCP 1Z0-053 114

(114)Which tasks can be accomplished using the Enterprise Manager Support Workbench in Oracle Database 11g?(Choose all that apply.)

A. Generate reports on data failure such as data file failures.

B. You can track the Service Request(SR)and implement repairs.

C. You can package and upload diagnostic data to Oracle Support.

D. You can manually run health checks to gather diagnostic data for a problem.

答案：(B、C、D)

解析：

《Administrator's guide》 9.1.3.5

EM support workbench是一个便利设施,允许你调查、报告、修复问题(严重的错误).

support workbench提供了一种self-service方法,你可以收集first-failure诊断数据, 获得support request number,上传诊断数据给

oracle support. 这些工作都是以最短的时间和最少的努力来完成的.

support workbench也建议并提供对oracle advisor的容易的访问方式,帮助你修复SQL的相关问题、数据损坏问题等.