Hi all,
Having an issue with a M91 (slim) with XP Professional SP3. PC randomly receives blue screens. I ran Lenovo PC doctor and tested every single hardware component and everything passed. Here is BSOD error:
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Dump File : Mini110911-01.dmp
Crash Time : 11/9/2011 11:25:15 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xf000eef3
Parameter 2 : 0x0000001c
Parameter 3 : 0x00000001
Parameter 4 : 0x804e164e
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+17bb
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6149 (xpsp_sp3_gdr.110906-1620)
Processor : 32-bit
Crash Address : ntoskrnl.exe+a64e
Stack Address 1 : ntoskrnl.exe+ee2c
Stack Address 2 : win32k.sys+17bb
Stack Address 3 : win32k.sys+12da
Computer Name :
Full Path : C:\WINNT\Minidump\Mini110911-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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I swapped out the memory from another M91 this morning and will wait to see if it happens again. I re-imaged the PC once and it happened twice so far. Has anyone else experienced this issue and can provide some guidance to the BSOD error?