Thank you for contacting us about this.
You'll want to double-check your Confluence version, as 7.13.1 has not been released. We're currently up to 7.3.2 at the moment.
In regards to your difficulty in creating spaces, have a look at Unable to Create a New Space. Investigate your Confluence Server logs so you can see the exact error that is causing your issue on your site.
If you still have issues, please raise a new question. This question is over a year old, so if you raise a new question, more people will be able to see and help you with your space creation issue.
Thank you for your understanding.
Shannon