关键字:
user does not exist、No such user、unknown、illegal alias、account inactive、user、not found、Invalid、recipient、not a valid、mailbox、cannot be delivered、Args、Unable to relay
最为常见的关键字:
Invalid User、No such user、user is forbided
退信信息例子:
<***@21cn.com> …… No such user
<***@163.com> ……..Invalid User
<***@now.net.cn> …….. user does not exist
<***@zjuem.zju.edu.cn>…… unknown or illegal alias:***
<***@163.net>……User ***@163.net is not found in Server .
<***@EYOU.COM>…… invalid address
<***@263.net.cn> host ……said:550 Invalid recipient
<***@yeah.com> host ……said:550 5.7.1 Unable to relay for [email]techartsys@yeah.com[/email]
host……said: 550 5.1.1 is not a valid mailbox
<***@emc.com> host …… said:552 5.0.0 Transaction Failure. Invalid Args.
关键字: 552 This person's account is exceeding their quota.、user is forbided、Quota、exceed、hard limit、exceeding、storage allocation
退信信息例子:
<***@163.net>:Quota exceed the hard limit for user ***@163.net
<****@now.net.cn> :user is forbided<emailuser>
<***@themail.com>:host …… said:552 This person's account is exceeding their quota.
退信信息例子:
<***@sian.com>:Name service error for domain sian.com:Host not found:Name service error for domain zdl.net: Host not found, try again
<***@hot.163.net>:Name service error for domain hot.163.net:Host not found <tzq@.powerise.com.cn>:bad host/domain syntax:: ".powerise.com.cn"
<****@shou.com>:connect to shou.com:Connection refused
解决方法:
"host not found" 和 "domain syntax" 的情况主要是由于用户在书写对方的email地址时候把对方"@"后面的主机和域名写错,如"sina.com"错写为"@sian.com",或者把原本的"@163.net"错写为"@hot.163.net"因为163.net中根本没有"hot"的主机,因此出现错误。类似的还有在@和域名之间多加"."。
邮件群发包含过多用户
关键字:
Too many、less than 20
退信信息例子:
<luboo***@21cn.com>:host …… said:553 Too many recipients in the mail,should less than 20
退信原因:
过多投递者(邮件系统指令)。
解决方式:
邮件系统会限制每一个邮件投递者,每次连接时同一封邮件的投递用户数,因此当用户使用群发的时候就会出现对方拒收或者错误的信息提示,如 "Too many recipients"等信息。因此用户在投递每一封邮件的时候,尽量将投递人数控制在20~30人左右,如果需要群发的人数比较多,可以分开发送。
帐号被禁用(冻结、锁定、删除等)
关键字: disabled
退信信息例子:
User ***@163.net is disabled
host mta.21cn.com[202.104.32.232] said:550 is now disabled with SMTP service.
host……said:554 delivery error:Sorry your message to ***@yahoo.com.cn cannot be delivered. This account has been disabled or discontinued.
退信原因:
此用户被禁用或者不可以使用,可能帐号被冻结或删除等。
解决方法:
可能有以下两种情况会出现此类退信提示:
a. 邮箱到期未续费。
b. 违反邮箱使用的服务协议(如乱发垃圾信件等),被管理员禁用。
如果出现此类情况,可与您的邮件系统管理员联系解决。
对方拒收邮件
关键字 not welcome、content rejected、Message blocked、Recipient reject
退信信息例子:
<***@163.net>:This Message is not welcome
<***@163.com>:……Error:content rejected
<***@163.net>:Message content rejected
<***@21cn.com>:Message blocked
<***@sohu.com>:host ……said:550 Recipient reject
关键字: banned、isn't in my list of allowed rcpthosts、domain is not welcome、Connection refused、Relaying denied、exceeds、maximum message size、message blocked
退信信息例子:
<***@weefth.com>:host……said:571 *** from mail01j.rapidsite.net You are banned,contact yourlocal admin.
<***@XXXXXX.COM>:host ……said:553 sorry,that domain isn't in my list of allowed rcpthosts (#5.7.1)
<***@cbnweb.com>:host …… said:550 <***@cbnweb.com> Relaying denied
<***@home.com>:host ……said:550 5.0.0 > <***@abc.com> Mail originating from that domain is not welcome here
<***@XXXXX.com>:connect to mf2.XXXXX.com:Connection refused
退信: 对方用户不存在!关键字:user does not exist、No such user、unknown、illegal alias、account inactive、user、not found、Invalid、recipient、not a valid、mailbox、cannot be delivered、Args、Unable to relay...