I tried running windows update from the action center today and now get this error message. Last successful update was a couple of weeks ago. Rebooting the computer makes no difference. I have run the windows update troubleshooter found on the update error
window available under the "Get help with this error" link and it says that it fixed two problems (Service registration is missing or corrupt - Fixed, Problems installing recent updates - Fixed) but windows update still refuses to run. The troubleshooter
did return one puzzling piece of information; it said "Windows Version: 6.1, Architecture:
amd64" when in fact Windows, when asked, will say that it is a "Intel Core i7-2600k" (3.4GHz quad core sandy bridge to be specific).
Are there any suggestions how I might troubleshoot or fix the update failure?
In the WUDiagTempFolder\windowsupdate.log file I did find this section that referred to this error:
2014-08-03 19:21:53:067 1184 2208 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-08-03 19:21:53:067 1184 2208 Agent *********
2014-08-03 19:21:53:067 1184 2208 Agent * Online = Yes; Ignore download priority = No
2014-08-03 19:21:53:067 1184 2208 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-08-03 19:21:53:067 1184 2208 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-08-03 19:21:53:067 1184 2208 Agent * Search Scope = {Machine}
2014-08-03 19:21:53:069 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:13:089 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:13:113 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:28:138 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp
2014-08-03 19:22:28:138 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMPE82E.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:28:138 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:35:522 1184 2208 Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
2014-08-03 19:22:42:807 1184 2208 Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190194
2014-08-03 19:22:50:247 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\v6-win7sp1-wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:262 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:263 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
2014-08-03 19:22:50:267 1184 2208 Misc Microsoft signed: NA
2014-08-03 19:22:50:270 1184 2208 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp with dwProvFlags 0x00000080:
2014-08-03 19:22:50:276 1184 2208 Misc FATAL: Error: 0xc000000d when verifying trust for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp
2014-08-03 19:22:50:276 1184 2208 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP7947.tmp are not trusted: Error 0xc000000d
2014-08-03 19:22:50:276 1184 2208 WuRedir FATAL: Quorum check failed: c000000d
2014-08-03 19:22:50:277 1184 2208 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0xc000000d
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Online service registration/service ID resolution failed, hr=0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent * WARNING: Exit code = 0xC000000D
2014-08-03 19:22:50:277 1184 2208 Agent *********
2014-08-03 19:22:50:277 1184 2208 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
It looks like a file is not trusted by the machine. How might this be fixed?