问题现象:电脑一直装的window 7 64位旗舰版,且一直可以在线update打补丁什么的,但近期发现update时会报80072f76错误,于是重装了操作系统,对硬盘重做分区格式化了,结果还是不行。于是又升级了操作系统到windows 8 ,依然不行,都报同样的错误,网上说的各种方法我也都试验了,都不行。求救啊!!!!
Proxy :
Last Installed Update :
Last Displayed Error :2012-12-26 19:38:57:746 364 33b0 AU # WARNING: Search callback failed, result = 0x80072F76
Language settings :en-US
bits : Running
wuauserv : Running
WORKGROUP :WORKGROUP
Windows Update Agent Version :7.8.9200.16451
Microsoft Windows 8 专业版 SP: 0
CPU Type : x64
OS Architecture :64 位
RS_ResetBits : Bits is stopped
RS_ResetBits : wuauserv is stopped
RS_ResetBits : : bits Running
RS_ResetBits : : wuauserv Running
RES_GenWUError : Bits is stopped
RES_GenWUError : wuauserv is stopped
RES_GenWUError : CryptSvc is stopped
RES_GENWUError : : CryptSvc Running
RES_GENWUError : : bits Running
RES_GENWUError : : wuauserv Running
---------------------------------------------------------------------------------------------------------------------------------------------------
2012-12-23 23:17:03:131 872 9f8 Misc =========== Logging initialized (build: 7.8.9200.16384, tz: +0800) ===========
2012-12-23 23:17:03:131 872 9f8 Misc = Process: C:\Windows\system32\svchost.exe
2012-12-23 23:17:03:131 872 9f8 Misc = Module: C:\Windows\System32\wuapi.dll
2012-12-23 23:17:03:131 872 9f8 COMAPI -------------
2012-12-23 23:17:03:131 872 9f8 COMAPI -- START -- COMAPI: Init Search [ClientId = Device Driver Retrieval Client]
2012-12-23 23:17:03:131 872 9f8 COMAPI ---------
2012-12-23 23:17:03:162 872 9f8 COMAPI -------------
2012-12-23 23:17:03:162 872 9f8 COMAPI -- START -- COMAPI: Search [ClientId = Device Driver Retrieval Client]
2012-12-23 23:17:03:162 872 9f8 COMAPI ---------
2012-12-23 23:17:04:818 872 b18 Misc =========== Logging initialized (build: 7.8.9200.16384, tz: +0800) ===========
2012-12-23 23:17:04:818 872 b18 Misc = Process: C:\Windows\system32\svchost.exe
2012-12-23 23:17:04:818 872 b18 Misc = Module: c:\windows\system32\wuaueng.dll
2012-12-23 23:17:04:506 872 b18 Service *************
2012-12-23 23:17:04:818 872 b18 Service ** START ** Service: Service startup
2012-12-23 23:17:04:818 872 b18 Service *********
2012-12-23 23:17:05:302 872 b18 Agent * WU client version 7.8.9200.16384
2012-12-23 23:17:05:334 872 b18 Agent * Base directory: C:\Windows\SoftwareDistribution
2012-12-23 23:17:05:334 872 b18 Agent * Access type: No proxy
2012-12-23 23:17:05:334 872 b18 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2012-12-23 23:17:05:334 872 b18 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2012-12-23 23:17:05:334 872 b18 Agent * Network state: Connected
2012-12-23 23:17:10:068 872 b18 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2012-12-23 23:17:10:068 872 b18 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2012-12-23 23:17:21:287 872 b18 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
2012-12-23 23:17:21:287 872 b18 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2012-12-23 23:17:21:475 872 b18 DtaStor Data store successfully created
2012-12-23 23:17:24:116 872 b18 Agent *********** Agent: Initializing global settings cache ***********
2012-12-23 23:17:24:116 872 b18 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2012-12-23 23:17:24:116 872 b18 Agent * WSUS server:
2012-12-23 23:17:24:116 872 b18 Agent * WSUS status server:
2012-12-23 23:17:24:116 872 b18 Agent * Target group: (Unassigned Computers)
2012-12-23 23:17:24:116 872 b18 Agent * Windows Update access disabled: No
2012-12-23 23:17:24:288 872 b18 WuTask WuTaskManager delay initialize completed successfully..
2012-12-23 23:17:26:131 872 b18 Report CWERReporter::Init succeeded
2012-12-23 23:17:26:131 872 b18 Agent *********** Agent: Initializing Windows Update Agent ***********
2012-12-23 23:17:26:131 872 b18 DnldMgr Download manager restoring 0 downloads
2012-12-23 23:17:26:256 872 b18 AU ########### AU: Initializing Automatic Updates ###########
2012-12-23 23:17:27:335 872 9f8 Agent Created new random SusClientId c75c9b22-eb9e-4396-8f87-edc1a55ae61a. Old Id: none.
2012-12-23 23:17:27:335 872 9f8 Report *********** Report: Initializing static reporting data ***********
2012-12-23 23:17:27:335 872 9f8 Report * OS Version = 6.2.9200.0.0.65792
2012-12-23 23:17:27:335 872 9f8 Report * OS Product Type = 0x00000030
2012-12-23 23:17:30:382 872 9f8 Report * Computer Brand = LENOVO
2012-12-23 23:17:30:382 872 9f8 Report * Computer Model = 1293A82
2012-12-23 23:17:30:382 872 9f8 Report * Platform Role = 2
2012-12-23 23:17:30:382 872 9f8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2012-12-23 23:17:30:507 872 9f8 Report * Bios Revision = 8MET67WW (1.67 )
2012-12-23 23:17:30:507 872 9f8 Report * Bios Name = Default System BIOS
2012-12-23 23:17:30:507 872 9f8 Report * Bios Release Date = 2012-09-06T00:00:00
2012-12-23 23:17:30:507 872 9f8 Report * Bios Sku Number unavailable.
2012-12-23 23:17:30:507 872 9f8 Report * Bios Vendor = LENOVO
2012-12-23 23:17:30:507 872 9f8 Report * Bios Family = ThinkPad X1
2012-12-23 23:17:30:507 872 9f8 Report * Bios Major Release = 1
2012-12-23 23:17:30:507 872 9f8 Report * Bios Minor Release = 67
2012-12-23 23:17:30:507 872 9f8 Report * Locale ID = 2052
2012-12-23 23:17:30:757 872 b18 AU AU setting next detection timeout to 2012-12-23 15:17:30
2012-12-23 23:17:30:757 872 b18 AU AIR Mode is enabled
2012-12-23 23:17:30:975 872 9f8 COMAPI <
2012-12-23 23:17:30:897 872 b18 AU # Approval type: Scheduled (User preference)
2012-12-23 23:17:35:710 872 b18 AU # Auto-install minor updates: Yes (User preference)
2012-12-23 23:17:35:710 872 b18 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2012-12-23 23:17:35:710 872 b18 AU # Accelerated install is required
2012-12-23 23:17:35:710 872 b18 Agent Switching to hardware-verified ClientId.
2012-12-23 23:17:36:601 872 b18 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070002
2012-12-23 23:17:37:413 872 b18 AU AU finished delayed initialization
2012-12-23 23:17:37:413 872 b18 AU Triggering accelerated install by calling UpdateNow
2012-12-23 23:17:37:804 872 b18 AU No installable updates are available
2012-12-23 23:17:38:023 872 b18 AU #############
2012-12-23 23:17:38:023 872 b18 AU ## START ## AU: Search for updates
2012-12-23 23:17:38:023 872 b18 AU #########
2012-12-23 23:17:38:898 872 bbc Agent Created new random SusClientId 93664a59-3d0e-4fc0-931c-a4acafab5a10. Old Id: c75c9b22-eb9e-4396-8f87-edc1a55ae61a.
2012-12-23 23:17:38:898 872 bbc Agent *************
2012-12-23 23:17:38:898 872 bbc Agent ** START ** Agent: Finding updates [CallerId = Device Driver Retrieval Client]
2012-12-23 23:17:38:898 872 bbc Agent *********
2012-12-23 23:17:38:898 872 bbc Agent * Online = Yes; Ignore download priority = No
2012-12-23 23:17:38:898 872 bbc Agent * Criteria = "Type='Driver'"
2012-12-23 23:17:38:898 872 bbc Agent * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
2012-12-23 23:17:38:898 872 b18 AU <
2012-12-23 23:17:38:913 872 bbc Agent * Search Scope = {Machine}
2012-12-23 23:17:38:929 872 bbc Agent * Caller SID for Applicability: S-1-5-18
2012-12-23 23:17:39:694 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:39:694 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:39:694 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:40:116 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:40:116 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:40:116 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:40:335 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:40:335 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:40:335 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:40:538 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:40:538 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:40:538 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:40:538 872 bbc Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com/w8/2/windowsupdate/redir/wuredir.cab: error 0x80072f76
2012-12-23 23:17:41:382 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:41:382 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:41:382 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:41:757 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:41:757 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:41:757 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:42:163 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:42:163 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:42:163 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:42:570 872 bbc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76
2012-12-23 23:17:42:570 872 bbc Misc WARNING: GetServerFileTime failed. while downloading file wih error 0x80072f76
2012-12-23 23:17:42:570 872 bbc Misc WARNING: WinHttp: DoFileDownload PerformDownload failed. error 0x80072f76
2012-12-23 23:17:42:570 872 bbc Misc WARNING: DownloadFileInternal failed for http://fe1.update.microsoft.com/w8/2/windowsupdate/redir/wuredir.cab: error 0x80072f76